National Pool Wholesalers - NationalPoolwholesalers.com
Purchased a 30' above ground pool liner with a 20 year warranty and this winter it split just above the seam.The split was over 3 feet long.
I had a bladder and chemicals to winterize the pool as well as, a pool cover. I found out a 20 year warranty means nothing unless they feel it's a manufacturer defect. The warranty is really just to entice the buyer to purchase and give you a false sense of security that the expensive price you paid for the liner has a company standing behind their product. Warranty is a joke and they offer no refund or replacement under the warranty.
Liner lasted barely 4 years. I will not be replacing the liner using this company. Submitted claim with pictures and they were quick to reply and deny the coverage by the warranty.
I work for a manufacturing company and we would not treat customers that way.We would be out of business with that kind of service.
More Review Details
- Monetary loss:
- Product or service
- Pool Warranty
- Review category
Author wants to be contacted by the company. Learn more ›