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1.0

Purchased 130 pens. with name and phone numbers.

They all have incorrect phone number and as such they are useless for our business.

Their system is not very good, I was sent an email for confirmation, all my info was correct.

I evidently did not notice the little darken box where it was incorrect.

All my business advertisement purchases elsewhere always email me showing exactly what I have entered to be printed, I can correct or approve.

They do not do that.

Even over the phone, they tell me I did not sign up for the email proofing...

WHAT?

That should be automatic, you send a proof, I approve or make changes right...???

So they would not help, either return pens, correct mistake, send me some pens with correct number (even 50 pens would have satisfied me)

or some sort of refund.

NOTHING! I had to pay for the botched order in full.

Even If I made the mistake (which I doubt, as all my info was correct in their account and should have matched the print on the pen, which they did not bother to double check)

I feel they are at the very least half responsible for the error, and they should have sent me half the order with correct printing.

USELESS advertisement pens.

User's recommendation: Do NOT use this company, 50/50 chance your product will come out incorrect.

Location: Phoenix, Arizona

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