Contact National Life Group Customer Service

The company has published the email address claims@nationallife.com to submit general claims to the customer care team. Those reaching out for life agent services can write to lifeagentservices@nationallife.com between the National Life Group hours. To contact the plan administrators for similar purposes, rprunit@nationallife.com is the email address. Policyholders can contact the customer care team in the company's Texas branch at lifecustomerservice@nationallife.com. The National Life Group email service@nationallife.com is for those consulting business agents in Vermont. To share feedback or seek assistance with issues regarding mobile apps, email cxfeedback@nationallife.com or helpdesk@nationallife.com. For fundraising and donations, giving@nationallife.com is the published email. Those requesting general information about the company can write to webmaster@nationallife.com. Lastly, nlgcompliance@nationallife.com is the email to contact the National Life Group headquarters for legal issues and inquiries.

Customers with critical or confidential matters can consult the business agents in National Life Group at 1 National Life Dr., Montpelier, Vermont 05604, United States. A detailed discussion with them will help consumers get effective and efficient solutions to their problems. To meet the customer care team in Texas, visit the National Life Group address, 15455 Dallas Parkway, Ste 800, Addison, TX 75001, during business hours. If in-person consultation is inconvenient, sending a letter to the company offices is also an option for safe communication and better assistance.

The company has specified different hours for policyholders and agents to contact. The business hours for policyholders are between 8:00 AM and 4:45 PM ET. To reach out for customer service, use the most feasible National Life Group contact option Monday through Thursday between 8:00 AM and 9:00 PM ET. Those consulting on Friday can do so between 8:00 AM and 7:00 PM ET. The business hours specified for agents are the same as those for policyholders. However, to contact National Life Group customer service on Friday, one must call or email between 7:00 AM and 7:00 PM ET for efficient assistance.

To consult the agent via the National Life Group website, open it in your browser and click Contact on the homepage. That will direct you to a form on a new page. Once there, fill out all the required fields, providing your full name, email address, zip code, phone number, and description of the issue, and click Submit to relay it to National Life Group customer service. The website also features other department-specific contact options, such as the published helplines and emails to reach out. Users can also click the links to download the company application on Android and iOS devices to enhance their overall experience.