Clients can use one of the three published helplines to reach the company agents for different purposes. The toll-free number, 1-888-280-7645, is active for purchasing inquiries and quotes. Users consulting National Instruments customer service for general information and inquiries can dial the toll-free number 1-877-388-1952 for efficient assistance. The helpline, 1-512-683-5215, is active for investors to reach out for queries and concerns. When calling the customer service team, one must provide all the information asked of them to help the agent verify their identity and provide better assistance.
The company does not list a general customer support email address. However, several departments can be consulted via email. For instance, those with accessibility concerns can write to accessibility.assistance@ni.com. The National Instruments support email, privacy@ni.com, is for legal and privacy inquiries. Emailing is reliable for general and non-urgent issues. However, if the matter is complex or requires you to share confidential or sensitive information, consult the National Instruments headquarters in person for better assistance.
NATIONAL INSTRUMENTS CORP is located in Texas. The address is 11500 N Mopac Expwy, Austin, Texas 78759-3504, United States. Users with complex and sensitive issues can meet the customer service team at the National Instruments address during working hours. A detailed discussion with the agents will help resolve their concerns efficiently without the risk of privacy breaches. Sending a letter to National Instruments support is also a secure means to relay your issues and concerns. However, it can take a few days or weeks to resolve the problems, which is not ideal in urgent cases.
To reach National Instruments' customer service online, head to the official website and scroll down to the bottom of the page to find the option Submit a Service Request. Click that to get directed to a contact form for general inquiries, technical support, and service requests. Once there, provide all the required information to help the agents route your request to the appropriate regional service centre for efficient assistance. The website also features self-help resources about shipping and managing orders, software setup and activation, and technical support to benefit clients with general queries.
