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NO STARS! I've been fighting with them since January 2018 and my claim still hasn't been paid.

I think they are waiting for me to give up. They want all doctors I've seen in recently to fill out paperwork to prove I did not have a pre-existing illness before they will pay. I've explained two of them have retired but they still want that paperwork or they can't pay the claim. Their business practice should be illegal and their customer service is terrible!!!

I've spent hours on the phone with them and even longer on hold. Dealing with this company is going to make me need a heart doctor!

Has anyone contacted an attorney? I'm looking for one to give advice.

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Anonymous
#1505296

I am sorry to read something so close to my experience I fell in my yard and had 8 Staples in my head the injury knocked me out and I was admitted for observation. They denied my claim for pre existing I have been fighting the same as you I want them stopped they ask for er medic records which was 28 pages I believe that alone violates HIPPA. I wish I had answers but I did file complaint with BBB and I'm calling the attorney general

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