Contact National Fuel Gas Company Customer Service
How to Reach a Person at National Fuel Gas Company
Toll-Free Number:
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1-800-365-3234Outside New York and Pennsylvania Areas
Customer Service:
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1-800-444-3130Gas Emergencies
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1-716-686-6123New York Area
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1-814-871-8200Pennsylvania Area
National Fuel Gas Company Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular National Fuel Gas Company Phone Number | 1 (716) 686-6123 |
| Issue Resolution Rate | Low (23% reported full resolution) |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Staff, request for information, payments and charges |
Contact Information
National Fuel Gas Company Website:
National Fuel Gas Company Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7am - 6pm (excluding holidays)
Other Location:
409 Main St.
Buffalo, NY 14203
1100 State St.
Erie, PA 16501
2875 Union Rd.
Suite 44
Cheektowaga, NY 14227
1 Relief St.
Oil City, PA 16301
1384 Peck Settlement Rd.
Jamestown, NY 14701
1201 Louisiana,
Suite 400,
Houston, TX 77002
5800 Corporate Drive,
Pittsburgh, PA 15237
Summary of National Fuel Gas Company Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call National Fuel Gas Company?
Payments and Charges Question:
- “Lost my bill”
- “Billing”
- “Pay bill”
Request for Information Question:
- “Speak to rep”
- “Question on discount heating equipment”
Staff Question:
- “Service change”
- “Start service”
Account Question:
- “Balance information”
Website/ Application Question:
- “They asked me to go to a website and fill out a form and the websight keeps saying it no longer exists!”
Product/ Service Question:
- “Internet down”
Activation/ Cancellation Question:
- “Cancel meter reading”
Other Question:
- “Furnace out”
- “Meter reading”
- “Gas shut off”
Compare National Fuel Gas Company Customer Service To
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