Contact National Fuel Gas Company Customer Service
National Fuel Gas Company Phone Numbers and Emails
Toll-Free Number:
-
(800) 365-3234Outside New York and Pennsylvania Areas
Customer Service:
-
(716) 686-6123New York Area
-
(814) 871-8200Pennsylvania Area
Gas Emergencies:
-
(800) 444-3130
National Fuel Gas Company Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call National Fuel Gas Company is 7166866123. 55% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday.
People call National Fuel Gas Company mainly because of staff, activation/ cancellation, payments and charges.
Contact Information
National Fuel Gas Company Website:
National Fuel Gas Company Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7am - 6pm (excluding holidays)
Other Location:
409 Main St.
Buffalo, NY 14203
1100 State St.
Erie, PA 16501
2875 Union Rd.
Suite 44
Cheektowaga, NY 14227
1 Relief St.
Oil City, PA 16301
1384 Peck Settlement Rd.
Jamestown, NY 14701
1201 Louisiana,
Suite 400,
Houston, TX 77002
5800 Corporate Drive,
Pittsburgh, PA 15237
Summary of National Fuel Gas Company Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call National Fuel Gas Company?
Payments and Charges Question:
- “Billing”
- “Pay bill”
- “My gas bill has been estimated for 9 months because I had no excess to my gas meter. That's in the basement.landlord won't address the problem. I would like a statement of my gas bills from May through February. Thank you.”
Staff Question:
- “Service change”
- “Start service”
Account Question:
- “Balance information”
Website/ Application Question:
- “They asked me to go to a website and fill out a form and the websight keeps saying it no longer exists!”
Request for Information Question:
- “Question on discount heating equipment”
Product/ Service Question:
- “Internet down”
Activation/ Cancellation Question:
- “Cancel meter reading”
Other Question:
- “Meter reading”
- “Gas shut off”
- “Reasons for yellow flags on lawn”
Compare National Fuel Gas Company To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
