Contact Nathan James Customer Service
Nathan James Phone Numbers and Emails
Toll-Free Number:
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(866) 619-1004
Customer Service:
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(978) 634-4009Text (SMS)
Nathan James Emails:
How to Contact Nathan James?
Most Popular Number:
| Total calls: 32 | Issue resolved: 1 | Last call: Jun 30, 2025 |
Nathan James Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Nathan James Customer Service is rated at 4 out of 5. Consumers who contact the company are mostly satisfied. More commonly used way of contact is by phone.
The best phone number to call Nathan James is 8666191004. 100% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Wednesday. The average call time is 5 minutes.
Be prepared for the call as Nathan James may ask you for the following information to identify you as a customer: phone number, order id or tracking no or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Nathan James Customer Service is rated at 4 out of 5. Consumers who contact the company are mostly satisfied. More commonly used way of contact is by phone.
The best phone number to call Nathan James is 8666191004. 100% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Wednesday. The average call time is 5 minutes.
Be prepared for the call as Nathan James may ask you for the following information to identify you as a customer: phone number, order id or tracking no or first and last name.
People call Nathan James mainly because of request for information, return/ replace, shipping and delivery.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Nathan James is help@nathanjames.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Nathan James Website:
Nathan James Help Center:
Corporate Office Address:
Other Info (opening hours):
Phone And Email Hours:
Monday -Friday: 9:00am - 7:00pm
Saturday: 9:00am - 6:00pm
Sunday: 11:00am -7:00pm (ET)
Text (SMS) and WhatsApp Hours:
Monday -Friday: 9:00am - 7:00pm (ET)
Summary of Nathan James Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Nathan James?
Shipping and Delivery Question:
- “Missing part”
- “Only delivered 2 stools ordered 4”
- “Stolen package”
Request for Information Question:
- “I sent an email no response, my order was supposed to be delivered today, now it is not saying where it is, I want to know where my furniture is, this has been a terrible experience, no 9ne to call, to ask a question. No reply to an email, its very.”
- “Question regarding shipping time”
- “Requesting a swatch of the fabric on the couches I ordered”
Return/ Replace Question:
- “Return info”
- “Returning item”
- “Return”
Payments and Charges Question:
- “Discount question”
- “Discount”
- “Coupon code help”
Activation/ Cancellation Question:
- “Cancel an order placed 6/9/25”
Product/ Service Question:
- “Product issue”
Other Question:
- “Order Number #423577”
- “Issue with order 373920”
- “Miss-cut door panel”
Compare Nathan James Customer Service To
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