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Contact Nanny Lane Customer Service

Nanny Lane Phone Numbers and Emails

Toll-Free Number:

  • (855) 874-8837
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Nanny Lane Emails:

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How to Contact Nanny Lane?

Most Popular Number:

(855) 874-8837
Total calls: 15 Last call: Dec 4, 2024
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PissedConsumer Reporter

The Nanny Lane customer service number 1-855-874-8837 is the company's only published helpline active for contact. Clients can use it to message or call Nanny Lane customer service for help getting started, account updates, profile edits, payroll information, safety, etc. When contacting the business representative via the company's phone number, provide the complete information asked of them to help the agents identify them as genuine customers. That would ensure efficient assistance with their queries and concerns.

Nanny Lane customer service handles issues regarding the company's offering and any customers' concerns at help@nannylane.com. While customers can send an email any time of the day, they can expect a response during business hours. There is another Nanny Lane contact email address to connect to the support team and it is payroll@nannylane.com. The response time to the request received via email ranges from a few business hours to days. This is because the support team receives a large number of email inquiries. For immediate assistance, it's recommended to dial Nanny Lane contact number.

Customers who discuss a critical issue or file a complaint with the Nanny Lane customer service agent can visit 20 Bay Street, 11th Floor, Toronto, Ontario M5J 2N8, Canada. This address is for the company headquarters and is open for in-person consultation during working hours. Meeting Nanny Lane customer service ensures better solutions to client queries and concerns through detailed discussion. However, being time-consuming, it is not best for matters requiring immediate assistance.

To use the Nanny Lane website to contact the support team, open the Contact Us page. On this page, you will find the company's contact email information where you can share your concerns. Another way is to head to the Help Center page on the Nanny Lane website. On this page, click on Submit a request in the top right corner of the screen. You will then be directed to fill out the customer support form. There is also an alternative to initiate Nanny Lane login on the website.

At present, there is no Nanny Lane login app. But there are other ways to contact the support team for help at any hour of the day. For urgent matters, it's important to dial the contact number and get instant assistance. If the concern is not urgent, there is an option to use the email address published on the Nanny Lane website. Regardless of the option, the support team is always ready to resolve the customers' queries.

Nanny Lane Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    62% phone 38% email
  • The best phone number to call Nanny Lane is 8558748837.

  • The longest wait times are on Friday, while the shortest are on Thursday and Monday. The average call time is 12 seconds.

  • People call Nanny Lane mainly because of account, activation/ cancellation and website/ application.

View full overview ›
PissedConsumer Club

Contact Information

Nanny Lane Website:

Nanny Lane Help Center:

Corporate Office Address:

CareGuide Inc.
20 Bay Street, 11th Floor
Toronto, Ontario M5J 2N8
Canada

Nanny Lane Rating Based on 5 Reviews

Rating details

2.7
more details
Reliability
Diversity of Products or Services
Value for money
Advertised vs Delivered

Rating stats

Rating trend

Summary of Nanny Lane Customer Service Calls

15 TOTAL
CALLS
00:12 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nanny Lane?

Account Question:

  • “Whant to know if my profile is visible?”
  • “Blocked account”
  • “Subscription canceled months ago & continue to be charged”

Activation/ Cancellation Question:

  • “Cancell nanny add”
  • “Cancel subscription”

Website/ Application Question:

  • “Website blocked me out”

Staff Question:

  • “Family refuses to pay for services how to go about it.”

Request for Information Question:

  • “Check on my subscription.. did I pay for background check”

Other Question:

  • “Safely issue”
  • “Unhappy client”
  • “Families are not seeing my messages.”

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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