Wareham, Massachusetts
1 comment
Not resolved

In June 2011 I purchased a pool from Namco a few months ago we noticed it was rusting and leaking.Not happy with the offer they are making a new wall for $900 and a new liner for $220 when I just paid $2500 in 2011.

I can't imagine wanting to give them more $$ for a product they don't want to stand behind. I have also been in contact with Asahi who made the walls. I am being offered a discount to purchase another wall from them.

I don't feel that I should give them more money to purchase the same product when it's most likely going to fail.DONT BUY FROM NAMCO

Review about: Pool.

I didn't like: Warranty.

Review #638377 is a subjective opinion of a user.

1.0
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / $2500
Preferred solution Not specified

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Anonymous
#991793

I had the same pool and the same thing happened to me namco sale the cheapest pools around do not last they advertise a price online that is 600 dollars cheaper than in the store and now they are doing bait and switch so if you go to buy a pool take a picture of the one you bought and when it gets delivered check it

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