Namco Pools - Willow Pool Rusted and Leaking

19 of 33 Namco Pools reviews

In June 2011 I purchased a pool from Namco a few months ago we noticed it was rusting and leaking.Not happy with the offer they are making a new wall for $900 and a new liner for $220 when I just paid $2500 in 2011.

I can't imagine wanting to give them more $$ for a product they don't want to stand behind. I have also been in contact with Asahi who made the walls. I am being offered a discount to purchase another wall from them.

I don't feel that I should give them more money to purchase the same product when it's most likely going to fail.DONT BUY FROM NAMCO

This review is a subjective opinion of a user.
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Customer service
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  • What I liked
      No items
  • What I disliked
    • Warranty

Reason of review:
Bad quality
Monetary loss:
$2500
Product or service
Pool
Review category
Plumbing fixtures
review #638377

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19 of 33 Namco Pools reviews
Anonymous

Jun 04, 2015 #991793

I had the same pool and the same thing happened to me namco sale the cheapest pools around do not last they advertise a price online that is 600 dollars cheaper than in the store and now they are doing bait and switch so if you go to buy a pool take a picture of the one you bought and when it gets delivered check it

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