Two official helplines are available for general customer service and legal inquiries. Clients requesting assistance with minor queries or concerns can reach the agents at +44 (207) 529-2340. Using this helpline is recommended to report concerns about faulty products, missing, or incorrect items in your orders. Users can also contact Nails Inc. customer service to request refunds or replacements when a product does not meet their expectations and to seek assistance with gift cards, orders, and billing questions. For legal matters, use the Nails Inc contact number, +44 (303) 123-1113, to reach the commissioner's office for assistance.
Nails Inc has published an email, hello@nailsinc.com, for all inquiries from its customer care team. Users with job-related concerns or questions can email recruitment@nailsinc.com. If there is a specific issue you want to address, request assistance via customerservice@mailsinc.com. Lastly, press@nailsinc.com is the Nails Inc contact email for media and press-related inquiries. The company representatives aim to respond to all email queries within 72 hours.
To report a critical issue or complaint to a business agent, visit Nails Inc’s address 19-23 Grosvenor Hill, London, England W1K 3QD, United Kingdom. Users can also relay their concerns via written correspondence to the customer service team at 19-23 Grosvenor Hill, London, W1K 3QD. After receiving their request, the agent will provide the best possible solution to their problem. However, the process can take relatively longer and is not feasible for urgent matters.
The recommended hours to contact Nails Inc customer service are from 9:00 AM to 5:30 PM GMT Monday through Friday. However, the agents are unavailable between 12:00 PM and 2:00 PM on working days, weekends, bank holidays, and other major holidays. To consult during these times, it is best to leave a message or email so the support team can respond as soon as they are available.
Clients seeking to reach the support team via the Nails Inc website can visit its Contact Us page and complete a form by providing their name, email address, phone number, and a message. Clicking Submit Now will direct their request to the suitable department, ensuring a response within 72 hours during regular hours. Using the Nails Inc contact form is best to share order queries, and issues about faulty products, damaged, or missing items. The Contact page also features several self-help options for shipping, returns, account management, order tracking, and FAQs to resolve general queries. Those seeking to consult Nails Inc customer service via social media can click the links to follow it on Facebook, X, Instagram, TikTok, Pinterest, and YouTube.
