Could it be the BUYER or their REALTOR that is the problem? I have great success with NACA

284 of 422 Naca reviews

I am totally surprised and disappointed by all the negative comments about NACA.I have been a Realtor for over 14 years and I have worked the NACA program the last 4 years.

I am not a NACA Realtor but I sell many homes through the NACA program in the Dallas/Ft Worth Metroplex. Every client I have sent to NACA closed and closed on time. It's the Realtor's responsibility to assist their client through the process and if I have a buyer that is not willing to take the necessary steps to become a homeowner I simply do not waste my time and cut my losses. The buyer has a responsibility to keep their files current and follow the task list they are given by their loan consultant.

My most recent client went to the workshop on January 22nd, received their NACA ID via email the following week, paid their membership fee and credit report fee, uploaded all their documents, completed the online questionaire and scheduled their appointment for February 4th with the loan consultant and was approved the following week and we went to the approval workshop that Thursday to receive his apporval letter. It doesn't get any better than that. So my recommendation is rather than complaining about the process, do what it takes to get approved and use an experienced Realtor that understands the NACA process and you will close in 30 days from the date your contract is executed. NACA is the only program that has 100% financing, pays your closing costs and does not have mortgage insurance premiums and the lender now pays the $50 NSF fee that by the way benefits the buyer if you have a hardship and no credit score requirements.

So try to go FHA and it's not going to happen!!! Unless you have a 620 credit score, no late payments, no collections and by the way FHA requires collections to be paid now and the MIP is extremely high and it now stays with your mortgage payment for the life of the loan. So while you all are making such negative comments there are just as many buyers that are closing with NACA and moving in to their new home that you could have had if you just followed the guidelines. Nothing doesn't come without work involved.

So I highly recommend you think about what really went wrong with the NACA process and why you didn't stick with it. Could be you or an inexperienced Realtor trying to work the NACA program?

So if you live in the DFW Metroplex and you don't have a Realtor contact me if you are serious about purchasing a home thorugh NACA and I will be happy to meet with you for a oonsultation.Happy Homebuying, Alecia Smith, William Davis Realty 214-274-6056

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or service
Positive Experience
Review category
Loans and Mortgages
review #476881
Had an experience with Naca? Submit review ›
Helpful? 17 Yes 17 7 No 7
Had the same issue 7 Yes 7
284 of 422 Naca reviews

Aug 04, 2016 #1194520 Hightstown, New Jersey, United States

I know this post is a lie because nobody closes that fast with Naca.
My office has a requirement that you must volunteer first.
How about that,a realtor that does not know the process.
Since when does a first time homebuyer contact a realtor before getting financing? Most realtors won't even think about talking to a potential buyer without a pre-approval letter!

1 1 Reply

Aug 28, 2016 #1204881 Augusta, Georgia, United States

If u are replying to my post. My realtor referred me to Naca. Because of another issue. I had a naca agent there who was fired. But I have nothing to pay off my credit. So no is not a lie. Most Realtors have an office set up in a subdivision now they work for the builder. U don't have to look far for one

0 0 Reply

Jul 30, 2016 #1192360 Augusta, Georgia, United States

The manager who has my file wont even return the calls from my realtor. Not only me. I heard its a great program. But this office most definitely doesn't have someone who's all about business. No communication from him at all. I feel if i make them mad it will be just that much slower. I been working with them since April. Nothing to pay off my credit just waiting for the process

1 0 Reply

Mar 12, 2016 #1126173

NACA is not worth the air that I take in. NACA is a joke. Useless!! Crooks!! Ungodly Folks!!! Just want to take people's money just like the thieves at the bank. They all need to burn in *** just like the banks. God does not like ugly and they will not get away with it. It will come back on them. Watch what I saying.

2 1 Reply

Mar 12, 2016 #1126180

Good morning I'm sorry you have had a bad experience with NACA and I don't know what city you are in but all of my client's I refer to NACA have all closed and I work with 20-30 buyers a year in Dallas. I would recommend that you get with your Realtor and let them help you through the process. There is no other mortgage company that can offer what NACA does. If you go FHA you will have mortgage insurance which will make your payments higher and you have to have a 620 or higher credit score and the same guidelines that NACA has which is no late payments for 12 months and no collections. I wish you the best of luck in what ever loan program you decide to use. Blessings to you.

2 0 Reply

Jun 08, 2015 #992515 Miami, Florida, United States

I started this program in November of last year. I kept my records in order, I submitted everything on time, I paid my fees and I answered questions in a timely matter. All I was missing was my 2014 taxes. The moment that was completed(end of January) I was ready to go and expected to be approved by February 2015. My officer was changed and I was not told about it. After I realized that no one was contacting me I called the office and was told I needed to go in to go over all my documents with a NEW officer. I told them to schedule me for whatever they had available as soon as possible. I went in met my officer and again submitted papers over and over(SAME EXACT PAPERS and I am not talking about Paystubs). After a month of doing this I was finally approved. Now I am dealing with a realtor that I continuously tell him I would like to see other areas and FOR SOME REASON I keep getting notifications of houses in another area. When I myself find a property I want to see, it takes forever to get a reply and most of the time, by the time they get to me they reply with pending sale. Now I am wondering if they are trying to sell me a specific area and I am ready to walk out of the program. I have done everything that has been asked of me. I have been cooperative and patient but feel like I am not getting the respect or time deserved. So it's not ALWAYS the buyer. By the way, my realtor is with NACA and I chose it this way because I wanted someone who knew the program completely as... Show more

1 3 Reply

Jun 08, 2015 #992576

Naca verified representative

I can assure you that noboby is trying to sell you a specific area. Be persistent with the realtor and ask why you aren't getting the results you are seeking. You may be getting listings from a specific area because the realtor is more familiar with that area, but you need to maintain the same persistence with the realtor as you did with your counselors.
Continue to seek properties that fit your needs and be insistent with the realtor. If you still don't get the cooperation you feel you should be getting, call the local office and ask to work with a different agent.
Tim Trumble
Online Operations, NACA

3 0 Reply

Mar 29, 2016 #1136164 Miami, Florida, United States

Hello Tim,
Quick question: Does NACA provide a listing of "available" realtors that a potential buyer can choose from? Im about to begin the purchase process and would much rather prefer a realtor that is familiar with NACA.

0 0 Reply

Jun 08, 2015 #992590 Dallas, Texas, United States

Hello there in Miami, First I want to congratulate you on your NACA approval. You worked really hard to get approved and it certainly was well worth it. Perhaps you may need to ask for another NACA Realtor or they can also assist you with a referral Realtor that knows the NACA process. Also you may want to download and set up a search for yourself. The listings your Realtor sends you from MLS also feed into The mobile app is awesome. Just make sure you remove the pendings and only focus on "Actives" No active contingent or active option because they already have offers on them. Good luck on your home search and congrats! Let us know how you are progressing and when you close. My email address is
We love to hear positive feedback as well.
Have a great day.
Alecia Smith, Realtor
William Davis Realty

0 0 Reply

Nov 07, 2014 #896718

It is NOT the buyer nor the Realtor that is the problem. IT IS NACA! Plus, people like you who is setup by NACA to make these "positive' statements. You, along with the NACA bunch of misfits need to stop making people's lives unbearable.

2 3 Reply

Nov 07, 2014 #896750 Southbury, Connecticut, United States

I don't work for NACA nor do I get paid by NACA. These positive statements are real and NACA doesn't need to set me up with clients because I bring my own clients who are serious about owning a home and does what it takes which is why they are homeowners. So I wish you a Happy home hunting soon. Have a blessed day.

3 0 Reply

Feb 19, 2015 #947956 Fort Worth, Texas, United States

Sugah I wanted to respond to your negative comments about post. First of all I don't work for NACA nor to they pay me for my comments. I believe in their product which is why I send my clients to NACA and they approved fast. Every client I have sent to NACA have closed on their home. Last year I sent 17 buyers to NACA who are all homeowners so if you are having a hard time getting approved maybe you should seek out a Realtor that knows how NACA works or your negative attitude could be the problem that is defeating you. Who wants to work with you with a negative complaining attitude? If you are in Dallas I would love to help you get through NACA without the bad attitude.

2 0 Reply

Jun 23, 2014 #831050

Alecia Smith, I look forward to sitting and brainstorming with you. I have to ask if you've posted on other sites as well because the write up, location and name has appeared on a Trulia board. As for the NACA writer - have you solicited those individuals that actually close or have great experiences to write here?

2 0 Reply

Oct 21, 2014 #888227

Hey Juris Doctorate, I am one of the people who have worked with Ms Alecia. Below is my review.
Before I started my process, I knew about NACA because of the financial institution I worked for. So I understood that it did work for some but mainly due to the people who you end up working with. So in about 2011, I went for my workshop, at that time you could buy the interest down to 0.75%. So I left knowing, I wanted to save money and buy interest down as much as I could. I made an appointment and saw a counselor face-to-face who pulled my credit and let me know what my action plan was. Fast forward to January 2014, I had worked on my credit (paid off my car) and because my rent was on the rise decided to pursue the NACA mortgage. I went by the action plan I had from 2011, submitted all requested paperwork and made an appointment over-the-phone. I got a call from the lady and as nice as she was, she had not had the time to look at my file before we talked, made another appointment 30 days out. Again sent in updated documents, bank statements, paystubs etc. Again she was not organized, but requested an action plan for me which was to write letters explaining any negative item on my credit report. I sent that in the very day, but still had to wait the 30 days. Got the same counselor again and this time I had my folder with all the paperwork I had sent in, including the last 30 days updated paperwork. When she asked for something, I told her exactly where it was and when I had
... Show more

6 2 Reply

Jun 19, 2014 #829270 Chicago, Illinois, United States

I'm about to go through the process and was reading all the comments and complaint's. I'm actually researching every aspect of NACA because it seems too good to be true. I'm an advocate of entitlement programs and I can understand the misconception of most individuals have about receiving benefits. As I said before I'm just starting my process and I think it maybe a two-year process due to helping one child in college(last yr sr) and the other is in child care that takes $14,560.00 of my disposable income. Once I have a graduate and the little one start kindergarten I can dream of getting my home.

4 3 Reply

Jun 19, 2014 #829280 Bellevue, Washington, United States

Stick with the NACA and make sure you provide all your documents asked of you and read the yellow book they provide. Lots of helpful information that teaches you how to save and how to buy a home. You will be happy with the end result.

3 2 Reply

May 07, 2014 #812900

Everything is moving smoothly. It's all about providing EVERY SINGLE PIECE OF PAPER THAT NACA REQUESTS. If you want it you have to do it.... I will be closing soon... :grin :grin :grin

9 2 Reply

May 07, 2014 #812905

Taina I comend you for sticking with the program. Great job!

5 1 Reply

May 05, 2014 #812090

I am with NACA and the only thing that it's taking for ever is the information that NACA keep asking to the seller'r realtor. He keeps giving the information incomplete. It's been a month and a half waiting for it, so my wonderful NACA agent told me that I can move forward if we put in the purchase agreement, subject to the document missing approval. Today was the inspection. Let's see what's next...
I agree 100% on what you said. As long as you provide what they ask you for, you can move forward, otherwise you are stucked in the process..

8 3 Reply

Apr 16, 2014 #805711 San Antonio, Texas, United States

Naca verified representative

Thank you for helping to set the record straight. You sum up the entire body of "complaints" on this site very accurately with your statement "So while you all are making such negative comments there are just as many buyers that are closing with NACA and moving in to their new home that you could have had if you just followed the guidelines. Nothing doesn't come without work involved".
There's always a part of the story that the complainers conveniently leave out. For those who are willing to do what is necessary, the NACA purchase program has a 100% success rate.
I'm also endlessly amazed by the people who take the time and effort to seek out and post to a website dedicated to bad attitudes when they could have just as easily (or even more easily) reached out to NACA management, contacted us through our social media channels or our Member Services department to get help.
The fact is that this website has never resolved anything. It only serves as an opportunity for people to post libelous comments under the cloak of anonymity. There are much better ways to make use of your time and energy that will garner positive results.

8 7 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You were reading a complaint about Naca.
Filing a new complaint about