Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

When I first got this pillow I thought I had found the diamond in the rough. Boy would I be eating my words.

After 6 months when using this pillow I noticed that all the filling would shift to the back of the pillow of course to return this pillow I would of had to contact them 60 days after purchase. What happened to the 10 years guarantee that is FALSE ADVERTISING.

When you call and file a complaint they somehow don’t show where I purchased my pillow with them even though I purchased them on the website very convenient for them I will be going back and getting me another Tempur and paying twice the price but I know that this pillow will last ten years and not six months! This pillow is a joke your better off going to Walmart and purchasing a cheap pillow every three months will save you a lot of money and less headaches that this pillow causes.

Product or Service Mentioned: Mypillow Standard Queen Premium Pillow.

Reason of review: Bad quality.

MyPillow Pros: Delivered as promised.

MyPillow Cons: Not a good product at all.

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