Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

I am CoherentNorwegianForest816. Another thing I wanted to explain is that customer service would not budge.

They claimed that there were no supervisors available and that one would call me back. I called over and over again and finally asked a man if he would do this to his grandmother as well. he said yes, we cannot change the policy. I am a senior being taken advantage of, disabled, handicapped as well.

This has caused me much mental and physical angst.

I finally went to the top to One of the Supervisors finally called me and gave me his email address. I hope that Mr. Lindell responds to this trouble I have been put through more than half a day writing emails, sending pictures talking on the phone, waiting for a callback, etc.

I sit on my tailbone. How painful. I had to have the exterminator come into my apartment, do the stairwell, the hallway. all were infested.

It was just a really poorly handled transaction. It took a long time to get part of my money back, since the 23rd of March to 4-6-19.

Product or Service Mentioned: Mypillow Customer Care.

Reason of review: Problems with payment.

Monetary Loss: $289.

Preferred solution: Full refund.

MyPillow Cons: Queen ant hatched inside product.

  • Mypillow Delivered Ants
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No. I did not open the bag. As far as my pillow, I sent it back to them unopened.


For your information, many local stores sell pillows of all kinds and shapes. Also sells more.

A good down pillow is hard to surpass for comfort, etc. I hope you didn't do any harm to the ant colony infesting your abode as someone might accuse you of "ant genocide" and criticize you on social media.

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