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Contact myLAB Box Customer Service

myLAB Box Phone Numbers and Emails

Toll-Free Number:

  • (800) 856-9522
Call customer service
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Customer Service:

  • (213) 290-4571

myLAB Box Emails:

Business Customer Service
Customer Service
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myLAB Box Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call myLAB Box is 8008569522. 91% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Wednesday and Sunday. The average call time is 1 minute.

  • The best email to contact myLAB Box is customerservice@mylabbox.com. 100% of customers use this email address to address their issues and concerns.

How to Contact myLAB Box?

Most Popular Number:

(800) 856-9522
Total calls: 10 Last call: Oct 21, 2025

If you need real-time assistance, contact the company’s support manager via myLAB Box phone number: 1-800-856-9522. It is toll-free, so you don’t need to pay for the conversation with the manager, even if it takes a long time. If you call there and understand it is busy, use the alternative: 213-290-4571. Both are useful for queries about test kits, results, or general concerns related to the company specialising in home tests for every need. To receive prompt support from a myLAB Box support specialist, have questions you want to know answers to, and have other details handy when calling.

The myLAB Box address for written inquiries is customerservice@mylabbox.com. Use this communication channel for any customer service inquiries, whether it’s questions about the testing process or asking for effective issue resolution regarding your order. In the body of the letter, be as detailed as possible to help the support manager understand your inquiry and provide you with a detailed response. Emailing is a perfect option if you have a thorough inquiry. Also, use this option if you don’t need an immediate resolution. For urgent matters, it’s best to use phone support.

The myLAB Box customer service team does not display its hours of operation on its pages. So, we recommend contacting the company between 9 a.m. and 5 p.m. on weekdays, the standard business hours in California, where the company’s head office is located. Email the dedicated specialist if you want to know the exact customer support schedule. Alternatively, you can find out the hours of operation on the Facebook, Instagram, or Twitter page. You’ll find clickable icons leading to them at the bottom of the official company website.

PissedConsumer Club

Contact Information

myLAB Box Website:

myLAB Box Help Center:

Corporate Office Address:

myLAB Box, Inc.
1905 N Wilcox Ave., Suite 214
Los Angeles, California 90068
United States

myLAB Box Rating Based on 2 Reviews

Rating details

1.5
more details
Customer service
Additional Fees
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance

Rating stats

Rating trend

Summary of myLAB Box Customer Service Calls

11 TOTAL
CALLS
01:09 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call myLAB Box?

Request for Information Question:

  • “Find out if my order was shipped”
  • “Can’t track my order”
  • “They refuse to help me through email”

Other Question:

  • “Bad mlb #”
  • “Unable to receive info”
  • “Results”

Compare myLAB Box Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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