Myhabit.com refused to replace broken product

3 of 3 MyHabit reviews

Order a chandelier from myhabit.com, the product arrived with broken bobeches (see attached image) because of poor packaging.Contacted myhabit.com and they promised to contact the manufacture for replacement part.

After months of effort, nothing happened. Every time I called, I will have to spent a few minutes confirming the date of order, delivery address, order number, etc, and then received a standard message saying that it is being processed.

Finally, received message from Amazon.com (myhabit.com's parent company) saying that they will not do anything with the broken bobeches, and the resolution is final.I am extremely disappointed at them.

This review is a subjective opinion of a user.
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More Review Details

Monetary loss:
$700
Product or service
Chandelier
Review category
Furniture and Decor
review #438080
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3 of 3 MyHabit reviews
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