A single toll-free helpline, 1-877-891-7827, is active to consult the Exchange Credit Program Call Center for all issues and concerns. Users with general queries, complaints, feedback, and suggestions can call the myECP phone number for efficient responses between business hours. This method gets quick help to their problems. However, calling might not always be feasible to resolve an issue, especially if it is complex or sensitive. In such cases, it is advisable to visit the company's offices for assistance.
To email myECP customer service, use one of the four published addresses depending on your reason for consultation. Clients inquiring about deployments can write to deployments@aafes.com. To discuss your queries and concerns regarding the mobile app, email militarystarapp@aafes.com to reach the relevant agent. Those consulting the risk department for issues and claims can contact the agents via ecpfraud@aafes.com. You can also email militarystar@aafes.com for similar purposes during myECP hours.
The Exchange Credit Program is at PO Box 650410, Dallas, Texas 75265-0410, United States. Users can send a letter or visit this address for help with confidential and sensitive issues. Those with general queries and concerns can also meet myECP customer service for better assistance. However, it is not feasible to discuss the issue online. The company has also published the postal address, The Exchange, PO Box 740890, Cincinnati, OH 45274-0890, to send payments via mail.
myECP customer service efficiently assists users with all queries and concerns 24/7. However, the responses can vary depending on the issue’s complexity and the contact means. Therefore, one should provide all the details of the matter when submitting a request so the agents can better assist them. If consulting for a general query or concern, browse the featured information or online resources on the company website for self-help.
