Contact MyCarrierPackets Customer Service
How to Reach a Person at MyCarrierPackets
Verified Contact Information
Customer Service Number:
-
1-818-453-8591
Customer Service:
integrations@assureassist.com
Integration Requests
help@assureassist.com
MyCarrierPackets Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular MyCarrierPackets Phone Number
1 (818) 453-8591
Average Hold Time
00:01:02
Average Calls duration
2 minutes
Most Popular MyCarrierPackets Email Address
help@assureassist.com
MyCarrierPackets Live Agent Availability
7% of callers successfully reach a real person
Issue Resolution Rate
Low (23% reported full resolution)
MyCarrierPackets Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular MyCarrierPackets Phone Number | 1 (818) 453-8591 |
| Average Hold Time | 00:01:02 |
| Average Calls duration | 2 minutes |
| Most Popular MyCarrierPackets Email Address | help@assureassist.com |
| MyCarrierPackets Live Agent Availability | 7% of callers successfully reach a real person |
| Issue Resolution Rate | Low (23% reported full resolution) |
| MyCarrierPackets Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 79% phone, 21% email |
| Common Reasons for Contact | Request for information, return/ replace, shipping and delivery |
| Prepare before the call to MyCarrierPackets | Email, phone number or address or zip code |
Contact Information
MyCarrierPackets Website:
MyCarrierPackets Help Center:
Corporate Office Address:
Assure Assist Inc.
543 Country Club Dr Unit B338
Simi Valley,
California
93065-0637
United States
Summary of MyCarrierPackets Customer Service Calls
33
TOTAL
CALLS
CALLS
01:51
AVG CALL
DURATION
DURATION
23%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MyCarrierPackets?
Request for Information Question:
- “Update DOT”
- “My coi need to be updated”
- “Update insurance”
Shipping and Delivery Question:
- “Add dispatcher no”
- “Need to get a carrier packets to. Send to carriers and shippers”
Return/ Replace Question:
- “To change email”
- “Problem changing e mail”
Product/ Service Question:
- “Trying to get insurance update for carrier”
Account Question:
- “Account restriction”
Other Question:
- “Trying to resolve an issue”
- “Switch my social to my EIN# when filling out the packets”
- “Having trouble with packet”
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