Las Vegas, Nevada
0 comments
Not resolved

The customer service here is some of the worst I have ever experienced in my life.I have sent them half dozen modules and seat belts alike.

2 orders took over 2 weeks to get back to be and one order missed delivery 2x and then they made me pay $38 again. I own a logistics company and offered to provide a label myself to avoid problems and they refused. Now i sit with a $44,000 customers car that has been sitting almost 40 days waiting for second rate company to get the belts back. I have paid $76 in freight one 1 belt.

Horrific experience not just once but 2x.

There are a dozen companies that do this now on ebay.I would go there as they have reviews and a satisfied customer base.

Review about: 2014 A6 Seat Belts.

I didn't like: Technical staff have no knowledge.

Review #923567 is a subjective opinion of a user.

1.5
Price Affordability
Customer service
Staff
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Exchange, Refund and Cancellation Policy
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PRODUCT OR SERVICE Delivery Service
Reason of Review / Monetary Loss Problem with delivery / Not specified
Preferred solution Not specified

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