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Contact MyAir ResMed Customer Service

How to Reach a Person at MyAir ResMed

Verified Contact Information

Toll-Free Number:

  • 1-844-371-8187
    ADA Helpline
Call Now
Send Message

Customer Service:

  • 1-800-424-0737
    ResMed Corp.

General Info:

  • 1-800-620-6934
    Ethics Hotline

Investors/ Franchising:

  • 1-858-836-5000

Media:

  • 1-858-836-6798

Customer Service:

myairsupporteurope@resmed.eu
Europe
myairsupport@resmed.com

General Info:

corporatecompliance@resmed.com
Corporate Compliance Office
ethicsoffice@resmed.com
Ethics Hotline

Investors/ Franchising:

investorrelations@resmed.com

Legal:

copyright@resmed.com
DMCA Inquiries
privacy@resmed.com
Privacy Inquiries

Media:

news@resmed.com

MyAir ResMed Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular MyAir ResMed Phone Number
1 (844) 371-8187
Average Hold Time
00:00:18
Average Calls duration
2 minutes
Most Popular MyAir ResMed Email Address
myairsupport@resmed.com
MyAir ResMed Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
View full overview

How to Contact MyAir ResMed Customer Service?

MyAir ResMed provides several contacts for different cases. With general questions related to the app, apply to one of the company representatives at +1-800-424-0737 (USA and Canada). If you have problems with hearing, vision, or mobility and want to ask for help using the app, dial +1-844-371-8187 (the ADA helpline that operates on the USA territory). Use the same company contact if you have encountered a problem with browsing the official company site while using a screen reader. If you have Privacy Policy-related questions, dial the following ResMed phone number: +1-800-424-0737.

In addition to communication with the MyAir ResMed customer service via one of the above-mentioned phone numbers, the company also provides an opportunity to use a written way of solving issues. If you are outside Europe, the Middle East, and Africa, send a letter to myairsupport@resmed.com. Are you in one of the countries of Europe, the Middle East, or Africa? Apply to the specialist at myairsupporteurope@resmed.eu. If you have Privacy Policy-related questions, ask them in the letter to the following MyAir ResMed email: privacy@resmed.com.

ResMed does not have 24-hour support. Instead, it provides convenient business hours when you can contact the company team. The company customer service support is available Monday through Friday from 6 a.m. to 3 p.m. PT. As for healthcare professional support, you can get it between 5:30 a.m. and 5 p.m. PT, Monday through Friday.

ResMed does not share information on how to contact the customer service team via the app. However, you can find out this information by calling +1-800-424-0737 or sending a letter to one of the above-mentioned ResMed customer service email address.

To visit the MyAir website, click on its hyperlink in the “Contact Information” block of this page. Go to the “Support” page. Then follow the “For help with the myAir website (such as questions about your account, password, or data), contact my Air support” hyperlink. Choose a category, subcategory, and question you need. Fill out a contact form on the right, and click on the “Send” button.

PissedConsumer Club

Contact Information

MyAir ResMed Website:

MyAir ResMed Help Center:

Corporate Office Address:

ResMed Corp.
9001 Spectrum Center Blvd.
San Diego, California 92123
United States

How Customers Rate MyAir ResMed Support?

1.0 / 5
Poor

Based on 224 calls to MyAir ResMed customer support through PissedConsumer.com and 1 survey response.

Total Calls
224
Avg Call Duration
02:18
Issues Resolved
11%

Why Customers Call MyAir ResMed?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 38%
  • Product/ Service 17%
  • Account 17%
  • Website/ Application 11%
  • Request for Information 8%
  • Return/ Replace 7%
  • Shipping and Delivery 2%
  • Payments and Charges <1%

Customer Inquiries & Issues

38%
  • "Having problems with app"
  • "Not documwnting last nights sleep on cpap"
  • "My reports"

Product/ Service

17%
  • "App don't work"
  • "MyAir is not working for the last 5days"
  • "A clip on my mask broke"

Account

17%
  • "Password"
  • "I have a acct but it didnt wirk today with my report"
  • "First, there was no data recorded from my Apple Watch on my sleep last night or if there was, I could not pull it up. It did not appear. Also, they said my password was compromised, and when I tried to change it, it would not work I need help for bot"

Website/ Application

11%
  • "Need app help"
  • "Understanding the app better"
  • "Myair app is not available"

Request for Information

8%
  • "Can't figure out how to use the face guard"
  • "Need support"
  • "To get help using the app which cannot get info from my machine . They never responded to my request for help.I volunteer to be the poster boy as a pissed consumer"

Return/ Replace

7%
  • "My air mini does not ramp correctly in app"
  • "Air mini does not ramp correctly in app"
  • "to return cpap part"

Shipping and Delivery

2%
  • "Did not get some supplies last shipment. And I'm way past my new order and haven't been able to put anything in yet."
  • "I have not received CPAP updates on my app since last Fri. Message says to wait a few days"
  • "I didn't get a y filters."

Payments and Charges

<1%
  • "My Air App charged me approx $40 to initiate."

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