MyAir ResMed provides several contacts for different cases. With general questions related to the app, apply to one of the company representatives at +1-800-424-0737 (USA and Canada). If you have problems with hearing, vision, or mobility and want to ask for help using the app, dial +1-844-371-8187 (the ADA helpline that operates on the USA territory). Use the same company contact if you have encountered a problem with browsing the official company site while using a screen reader. If you have Privacy Policy-related questions, dial the following ResMed phone number: +1-800-424-0737.
In addition to communication with the MyAir ResMed customer service via one of the above-mentioned phone numbers, the company also provides an opportunity to use a written way of solving issues. If you are outside Europe, the Middle East, and Africa, send a letter to myairsupport@resmed.com. Are you in one of the countries of Europe, the Middle East, or Africa? Apply to the specialist at myairsupporteurope@resmed.eu. If you have Privacy Policy-related questions, ask them in the letter to the following MyAir ResMed email: privacy@resmed.com.
ResMed does not have 24-hour support. Instead, it provides convenient business hours when you can contact the company team. The company customer service support is available Monday through Friday from 6 a.m. to 3 p.m. PT. As for healthcare professional support, you can get it between 5:30 a.m. and 5 p.m. PT, Monday through Friday.
ResMed does not share information on how to contact the customer service team via the app. However, you can find out this information by calling +1-800-424-0737 or sending a letter to one of the above-mentioned ResMed customer service email address.
To visit the MyAir website, click on its hyperlink in the “Contact Information” block of this page. Go to the “Support” page. Then follow the “For help with the myAir website (such as questions about your account, password, or data), contact my Air support” hyperlink. Choose a category, subcategory, and question you need. Fill out a contact form on the right, and click on the “Send” button.
