MyAir ResMed Phone Numbers and Emails

Toll-Free Number:

  • (844) 371-8187
    ADA Helpline
Send Message

Customer Service:

  • (800) 424-0737
    ResMed Corp.

General Info:

  • (800) 620-6934
    Ethics Hotline

Investors/ Franchising:

  • (858) 836-5000

Media:

  • (858) 836-6798

MyAir ResMed Emails:

Customer Service
General Info
Corporate Compliance Office, Ethics Hotline
Investors/ Franchising
Legal
DMCA Inquiries, Privacy Inquiries
Media
Is this your business?
More phone numbers and emails Less phone numbers and emails

MyAir ResMed Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • MyAir ResMed Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    77% phone 23% email
  • The best phone number to call MyAir ResMed is 8443718187. 62% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 4 minutes.

  • People call MyAir ResMed mainly because of product/ service, account and request for information.

View full overview ›

How to Contact MyAir ResMed Customer Service?

Most Popular Number:

(844) 371-8187
ADA Helpline
Total calls: 113 Issues resolved: 6 Last call: Apr 13, 2024

MyAir ResMed provides several contacts for different cases. With general questions related to the app, apply to one of the company representatives at +1-800-424-0737 (USA and Canada). If you have problems with hearing, vision, or mobility and want to ask for help using the app, dial +1-844-371-8187 (the ADA helpline that operates on the USA territory). Use the same company contact if you have encountered a problem with browsing the official company site while using a screen reader. If you have Privacy Policy-related questions, dial the following ResMed phone number: +1-800-424-0737.

In addition to communication with the MyAir ResMed customer service via one of the above-mentioned phone numbers, the company also provides an opportunity to use a written way of solving issues. If you are outside Europe, the Middle East, and Africa, send a letter to myairsupport@resmed.com. Are you in one of the countries of Europe, the Middle East, or Africa? Apply to the specialist at myairsupporteurope@resmed.eu. If you have Privacy Policy-related questions, ask them in the letter to the following MyAir ResMed email: privacy@resmed.com.

ResMed does not have 24-hour support. Instead, it provides convenient business hours when you can contact the company team. The company customer service support is available Monday through Friday from 6 a.m. to 3 p.m. PT. As for healthcare professional support, you can get it between 5:30 a.m. and 5 p.m. PT, Monday through Friday.

ResMed does not share information on how to contact the customer service team via the app. However, you can find out this information by calling +1-800-424-0737 or sending a letter to one of the above-mentioned ResMed customer service email address.

To visit the MyAir website, click on its hyperlink in the “Contact Information” block of this page. Go to the “Support” page. Then follow the “For help with the myAir website (such as questions about your account, password, or data), contact my Air support” hyperlink. Choose a category, subcategory, and question you need. Fill out a contact form on the right, and click on the “Send” button.

PissedConsumer Club

Contact Information

MyAir ResMed Website:

MyAir ResMed Help Center:

Corporate Office Address:

ResMed Corp.
9001 Spectrum Center Blvd.
San Diego, California 92123
United States

MyAir ResMed Customer Service Reviews

1.5 / 5
Poor
Guest-4919755
Hasn't worked since July 28
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

When the site was renewed on July 28 was working great and once they updated it I havent had service for 10 days house after

Read full review
Rhonda Yjm
App keeps failing to register nightly dats
stars-rating stars-rating stars-rating stars-rating stars-rating
1.9

Many of the features are helpful except when it doesnt work. Increased frequency of the data not being transmitted to the app.

This is rather frustrating.

It downloaded right away when I first got the machine and it was great but now that I have had the machine for over a year it often doesnt download the data to the app. Frustrated with trying to reach out to someone in customer service to help!

Read full review

How Good is MyAir ResMed's Customer Service?

Robert R Rtf
Robert R Rtf
Feels Disappointed | Sep 08, 2023

Great machine.I have 2 in 2 homes but app for information is a problem

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Marijane Lmo
Marijane Lmo
Feels Disappointed | Aug 11, 2023

Never heard back!

Read full quote
Yuvia Iln
Yuvia Iln
Feels Neutral | Aug 05, 2023

Not very responsive

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Robert T S Xwo
Robert T S Xwo
Feels Disappointed | Jul 31, 2023

No customer service, Poor automated data collection and often data collection problems.

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Parris Rqa
Parris Rqa
Feels Disappointed | Jul 31, 2023

Not responsive. CPAP is quite and works well. Like the appication telling me how I am doing. Like the feedback it gives but frustrated that the application is not working for the second time in less than one year!

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Vihan Wov
Vihan Wov
Feels Disappointed | Jun 06, 2023

Never talked to anyone! No call back, kept getting a site that wanted me to pay to get help! I am older and do all my computer work on phone, and computer skills are almost nill.

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Summary of MyAir ResMed Customer Service Calls

183 TOTAL
CALLS
03:37 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MyAir ResMed?

Product/ Service Question:

  • “MyAir is not working for the last 5days”
  • “A clip on my mask broke”
  • “Because this piece of crap is is not working”

Account Question:

  • “I have been away for six nights and forgot my power cord for my machine . That is why I have not been using it.”
  • “Can't sign in”
  • “MY AIR LOG IN”

Request for Information Question:

  • “To get help using the app which cannot get info from my machine . They never responded to my request for help.I volunteer to be the poster boy as a pissed consumer”
  • “Can I use regular water”
  • “Want to find out about when information will be on my phone again”

Website/ Application Question:

  • “App not working”
  • “App problems”
  • “App”

Return/ Replace Question:

  • “Want to change my flight time”
  • “To return cpap part”
  • “Changing resmed machines”

Shipping and Delivery Question:

  • “Did not get some supplies last shipment. And I'm way past my new order and haven't been able to put anything in yet.”
  • “I have not received CPAP updates on my app since last Fri. Message says to wait a few days”
  • “I didn't get a y filters.”

Payments and Charges Question:

  • “My Air App charged me approx $40 to initiate.”

Other Question:

  • “Serial niy”
  • “My data isn't available”
  • “On day 4, confused with info recorded, & whats not”

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