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Contact MyAir ResMed Customer Service

MyAir ResMed Phone Numbers and Emails

Toll-Free Number:

  • (844) 371-8187
    ADA Helpline
Call customer service
Send Message

Customer Service:

  • (800) 424-0737
    ResMed Corp.

General Info:

  • (800) 620-6934
    Ethics Hotline

Investors/ Franchising:

  • (858) 836-5000

Media:

  • (858) 836-6798

MyAir ResMed Emails:

Customer Service
General Info
Corporate Compliance Office, Ethics Hotline
Investors/ Franchising
Legal
DMCA Inquiries, Privacy Inquiries
Media
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact MyAir ResMed Customer Service?

Most Popular Number:

(844) 371-8187
ADA Helpline
Total calls: 124 Issues resolved: 6 Last call: Dec 15, 2024
author avatar
PissedConsumer Reporter

MyAir ResMed provides several contacts for different cases. With general questions related to the app, apply to one of the company representatives at +1-800-424-0737 (USA and Canada). If you have problems with hearing, vision, or mobility and want to ask for help using the app, dial +1-844-371-8187 (the ADA helpline that operates on the USA territory). Use the same company contact if you have encountered a problem with browsing the official company site while using a screen reader. If you have Privacy Policy-related questions, dial the following ResMed phone number: +1-800-424-0737.

In addition to communication with the MyAir ResMed customer service via one of the above-mentioned phone numbers, the company also provides an opportunity to use a written way of solving issues. If you are outside Europe, the Middle East, and Africa, send a letter to myairsupport@resmed.com. Are you in one of the countries of Europe, the Middle East, or Africa? Apply to the specialist at myairsupporteurope@resmed.eu. If you have Privacy Policy-related questions, ask them in the letter to the following MyAir ResMed email: privacy@resmed.com.

ResMed does not have 24-hour support. Instead, it provides convenient business hours when you can contact the company team. The company customer service support is available Monday through Friday from 6 a.m. to 3 p.m. PT. As for healthcare professional support, you can get it between 5:30 a.m. and 5 p.m. PT, Monday through Friday.

ResMed does not share information on how to contact the customer service team via the app. However, you can find out this information by calling +1-800-424-0737 or sending a letter to one of the above-mentioned ResMed customer service email address.

To visit the MyAir website, click on its hyperlink in the “Contact Information” block of this page. Go to the “Support” page. Then follow the “For help with the myAir website (such as questions about your account, password, or data), contact my Air support” hyperlink. Choose a category, subcategory, and question you need. Fill out a contact form on the right, and click on the “Send” button.

MyAir ResMed Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call MyAir ResMed is 8443718187. 63% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 4 minutes.

  • People call MyAir ResMed mainly because of product/ service, account and website/ application.

View full overview ›
PissedConsumer Club

Contact Information

MyAir ResMed Website:

MyAir ResMed Help Center:

Corporate Office Address:

ResMed Corp.
9001 Spectrum Center Blvd.
San Diego, California 92123
United States

MyAir ResMed Rating Based on 21 Reviews

Rating details

2.8
more details
Reliability
Customer service
Product or Service Quality
Delivery Service

Rating stats

Rating trend

How Good is MyAir ResMed's Customer Service?

Robert R Rtf
Robert R Rtf
Feels Disappointed | Sep 08, 2023

Great machine.I have 2 in 2 homes but app for information is a problem

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Marijane Lmo
Marijane Lmo
Feels Disappointed | Aug 11, 2023

Never heard back!

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Yuvia Iln
Yuvia Iln
Feels Neutral | Aug 05, 2023

Not very responsive

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Robert T S Xwo
Robert T S Xwo
Feels Disappointed | Jul 31, 2023

No customer service, Poor automated data collection and often data collection problems.

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Parris Rqa
Parris Rqa
Feels Disappointed | Jul 31, 2023

Not responsive. CPAP is quite and works well. Like the appication telling me how I am doing. Like the feedback it gives but frustrated that the application is not working for the second time in less than one year!

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Vihan Wov
Vihan Wov
Feels Disappointed | Jun 06, 2023

Never talked to anyone! No call back, kept getting a site that wanted me to pay to get help! I am older and do all my computer work on phone, and computer skills are almost nill.

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Summary of MyAir ResMed Customer Service Calls

197 TOTAL
CALLS
03:37 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MyAir ResMed?

Product/ Service Question:

  • “App don’t work”
  • “MyAir is not working for the last 5days”
  • “A clip on my mask broke”

Account Question:

  • “Issue with account”
  • “Not able to create account”
  • “I have been away for six nights and forgot my power cord for my machine . That is why I have not been using it.”

Website/ Application Question:

  • “The app is not picking up my machine”
  • “App not working”
  • “CPAP app not registering info correctly”

Request for Information Question:

  • “Can't figure out how to use the face guard”
  • “Need support”
  • “To get help using the app which cannot get info from my machine . They never responded to my request for help.I volunteer to be the poster boy as a pissed consumer”

Return/ Replace Question:

  • “Want to change my flight time”
  • “To return cpap part”
  • “Changing resmed machines”

Shipping and Delivery Question:

  • “Did not get some supplies last shipment. And I'm way past my new order and haven't been able to put anything in yet.”
  • “I have not received CPAP updates on my app since last Fri. Message says to wait a few days”
  • “I didn't get a y filters.”

Payments and Charges Question:

  • “My Air App charged me approx $40 to initiate.”

Other Question:

  • “Reorder”
  • “You are using my right email”
  • “Trouble with serial number on machine”

Compare MyAir ResMed Customer Service To

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