100% full Not resolved

I paid $4,200 for a website and never received it.I requested a refund after 6 months and no one responded to my email.

After several attempts to email them without a response (I would wait about 1 week in between) I had to file a charge back with my credit card company. They provided documentation that was untrue to the credit card company saying they had delivered my website. I'm the fool here. Sitting here without a website and without my $4,200.

I have included the email they sent to the credit card company claiming that I was never an unhappy client and that I should have come to them first before filing a charge back. I did come to them first and gave them plenty of time to respond. And they did not....

You can see the letter they sent the credit card company here.For your convenience I have highlighted the things they said regarding our interchange that were untrue.

Review about: Website.

I didn't like: That i did not receive my website and did not get my money back.

Review #868904 is a subjective opinion of a user.

1.5
Exchange, Refund and Cancellation Policy
Website
Reliability
Staff
Product or Service Quality
Customer service
Diversity of Products or Services
Value for money
Additional Fees
Price Affordability
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Paid for a product that I never received / $4200
Preferred solution Full refund

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