Contact My Loan Care Customer Service
How to Reach a Person at My Loan Care
Toll-Free Number:
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1-800-274-6600
Customer Service:
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1-800-909-9525
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1-800-410-9609
Accounting/ Billing:
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1-866-822-0890
Accounting/ Billing:
Customer Service:
Legal:
My Loan Care Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular My Loan Care Phone Number | 1 (800) 274-6600 |
| Average Calls duration | 10 minutes |
| Most Popular My Loan Care Email Address | customersupport@myloancare.com |
| Issue Resolution Rate | Low (10% reported full resolution) |
| Contact Method Distribution | 89% phone, 11% email |
| Common Reasons for Contact | Request for information, product/ service, payments and charges |
Contact Information
My Loan Care Website:
My Loan Care Help Center:
Corporate Office Address:
Other Info (opening hours):
Contact Customer Service Hours:
Monday - Friday: 8:00am - 10:00pm (ET)
Saturday: 8:00am - 3:00pm (ET)
Mailing Addresses:
For Payments (East Coast):
P.O. Box 37628
Philadelphia, PA 19101-0628
For Payments (West Coast):
P.O. Box 60509
City of Industry, CA 91716-0509
For General Customer Service Inquiries:
P.O. Box 8068
Virginia Beach, VA 23450
Summary of My Loan Care Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call My Loan Care?
Payments and Charges Question:
- “Make my mortgage payment”
- “Payments”
- “Payment”
Request for Information Question:
- “I' out of state:my neighbors are getting my mail for me. They said i have a notice for a certified letter that i need to reschedule for delivery & sign . What does this entail?”
- “Question on payment”
- “Update contact info”
Product/ Service Question:
- “Insurance”
- “Ckecking on loan balance”
- “Loan”
Account Question:
- “To set up my account online”
- “To pay on my mortgage account”
Website/ Application Question:
- “I can not get online to website keep getting lakeviewloanservicing.myloancare.com Error 403 Web Page Blocked messages”
Refund Question:
- “I received a letter saying I am entitled to a refund”
Other Question:
- “Trying to pay my mortgage!”
- “Having problems”
- “Mortgage”
Compare My Loan Care Customer Service To
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