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Contact My Loan Care Customer Service

How to Reach a Person at My Loan Care

Verified Contact Information

Toll-Free Number:

  • 1-800-274-6600
Call Now
Send Message

Customer Service:

  • 1-800-909-9525
  • 1-800-410-9609

Accounting/ Billing:

  • 1-866-822-0890

Claims:

  • 1-866-822-3434

General Info:

  • 1-757-271-5100

Legal:

  • 1-888-413-1748
    CCPA Inquiries
  • 1-888-714-2710
    Privacy Inquiries

Accounting/ Billing:

paymentresearch@myloancare.com

Customer Service:

lr.research@myloancare.com
Lien Release Research
documents@loancare.com
Mortgage Assistance
doc.sii@myloancare.com
Successors in Interest
thirdparty.auth@myloancare.com
Third Party Authorizations

Legal:

privacy@fnf.com
Privacy Inquiries
customersupport@myloancare.com

My Loan Care Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular My Loan Care Phone Number
1 (800) 274-6600
Average Calls duration
10 minutes
Most Popular My Loan Care Email Address
customersupport@myloancare.com
Issue Resolution Rate
Low (10% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Request for information, product/ service, payments and charges
View full overview

How to Contact My Loan Care?

Most Popular Number:

(800) 274-6600
Total calls: 76 Issues resolved: 2 Last call: Oct 31, 2024

Depending on the nature of their issue, users can contact the My Loan Care customer care team via one of the following helplines. The toll-free number, 1 (800) 274-6600, is available for general inquiries. Clients requesting technical assistance can contact the relevant department via 1 (800) 909-9525 or 1 (800) 410-9609. To share accounting or billing concerns with the relevant agent, dial 1 (866) 822-0890. The helpline, 1 (866) 822-3434, is available for claims during business hours. Those seeking to learn more about the company can use the My Loan Care phone number 1 (757) 271-5100. For CCPA inquiries, call or message 1 (888) 413-1748. Lastly, 1 (888) 714-2710 is available for immediate assistance with legal and privacy inquiries.

Users can consult the My Loan Care customer service team via one of the following email addresses. For assistance with accounting or billing, submit a request to paymentresearch@myloancare.com. Those seeking information about Lien Release Research can write to lr.research@myloancare.com. For mortgage assistance, use documents@loancare.com. The My Loan Care contact email, doc.sii@myloancare.com, is available for queries about Successors in Interest. Lastly, those requesting third-party authorizations can email thirdparty.auth@myloancare.com during working hours.

Consumers who wish to consult the support team in person can visit the company’s head office at 3637 Sentara Way, Virginia Beach, Virginia 23452, United States. The corporate office is open Monday through Friday from 8:00 AM to 10:00 PM ET. Clients can also visit the My Loan Care address on Saturday between 8:00 AM and 3:00 PM ET for efficient assistance.

The My Loan Care website offers several options for assistance on its Contact Us page. For instance, clients requesting loan information can call or email the respective department during business hours. Existing customers can also sign in to their registered accounts to access online forms for similar purposes. Additionally, they can connect with agents at the My Loan Care customer care center by phone or use the official mailing addresses for payments, delivery, customer support, or general correspondence, as options available on this page.

PissedConsumer Club

Contact Information

My Loan Care Website:

My Loan Care Help Center:

Corporate Office Address:

LoanCare, LLC
3637 Sentara Way
Virginia Beach, Virginia 23452
United States

Other Info (opening hours):

Contact Customer Service Hours:

Monday - Friday: 8:00am - 10:00pm (ET)

Saturday: 8:00am - 3:00pm (ET)


Mailing Addresses:

For Payments (East Coast):

P.O. Box 37628

Philadelphia, PA 19101-0628


For Payments (West Coast):

P.O. Box 60509

City of Industry, CA 91716-0509


For General Customer Service Inquiries:

P.O. Box 8068

Virginia Beach, VA 23450

More contact details

Summary of My Loan Care Customer Service Calls

116 TOTAL
CALLS
10:01 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call My Loan Care?

Payments and Charges Question:

  • “Make my mortgage payment”
  • “Payments”
  • “Payment”

Request for Information Question:

  • “I' out of state:my neighbors are getting my mail for me. They said i have a notice for a certified letter that i need to reschedule for delivery & sign . What does this entail?”
  • “Question on payment”
  • “Update contact info”

Product/ Service Question:

  • “Insurance”
  • “Ckecking on loan balance”
  • “Loan”

Account Question:

  • “To set up my account online”
  • “To pay on my mortgage account”

Website/ Application Question:

  • “I can not get online to website keep getting lakeviewloanservicing.myloancare.com Error 403 Web Page Blocked messages”

Refund Question:

  • “I received a letter saying I am entitled to a refund”

Other Question:

  • “Trying to pay my mortgage!”
  • “Having problems”
  • “Mortgage”

Compare My Loan Care Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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