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Contact My Loan Care Customer Service

My Loan Care Phone Numbers and Emails

Toll-Free Number:

  • (800) 274-6600
Call customer service
Send Message

Customer Service:

  • (800) 909-9525
  • (800) 410-9609

Accounting/ Billing:

  • (866) 822-0890

Claims:

  • (866) 822-3434

General Info:

  • (757) 271-5100

Legal:

  • (888) 413-1748
    CCPA Inquiries
  • (888) 714-2710
    Privacy Inquiries

My Loan Care Emails:

Accounting/ Billing
Customer Service
Lien Release Research, Mortgage Assistance, Successors in Interest, Third Party Authorizations
Legal
Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

My Loan Care Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call My Loan Care is 8002746600. 65% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 10 minutes.

  • People call My Loan Care mainly because of request for information, product/ service, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

My Loan Care Website:

My Loan Care Help Center:

Corporate Office Address:

LoanCare, LLC
3637 Sentara Way
Virginia Beach, Virginia 23452
United States

Other Info (opening hours):

Contact Customer Service Hours:

Monday - Friday: 8:00am - 10:00pm (ET)

Saturday: 8:00am - 3:00pm (ET)


Mailing Addresses:

For Payments (East Coast):

P.O. Box 37628

Philadelphia, PA 19101-0628


For Payments (West Coast):

P.O. Box 60509

City of Industry, CA 91716-0509


For General Customer Service Inquiries:

P.O. Box 8068

Virginia Beach, VA 23450

More contact details

My Loan Care Rating Based on 4 Reviews

Rating details

2.5
more details
Interest Rate
Diversity of Products or Services
Reliability
Website

Rating stats

Rating trend

Summary of My Loan Care Customer Service Calls

113 TOTAL
CALLS
10:01 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call My Loan Care?

Payments and Charges Question:

  • “Payments”
  • “Payment”
  • “Make a payment”

Product/ Service Question:

  • “Insurance”
  • “Ckecking on loan balance”
  • “Loan”

Request for Information Question:

  • “I' out of state:my neighbors are getting my mail for me. They said i have a notice for a certified letter that i need to reschedule for delivery & sign . What does this entail?”
  • “Question on payment”
  • “Check on payment”

Account Question:

  • “To set up my account online”
  • “To pay on my mortgage account”

Refund Question:

  • “I received a letter saying I am entitled to a refund”

Other Question:

  • “Trying to pay my mortgage!”
  • “Having problems”
  • “Mortgage”

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