My Loan Care Phone Numbers and Emails

Toll-Free Number:

  • (800) 274-6600
Send Message

Customer Service:

  • (800) 909-9525
  • (800) 410-9609

Accounting/ Billing:

  • (866) 822-0890


  • (866) 822-3434

General Info:

  • (757) 271-5100


  • (888) 413-1748
    CCPA Inquiries
  • (888) 714-2710
    Privacy Inquiries

My Loan Care Emails:

Accounting/ Billing
Customer Service
Lien Release Research, Mortgage Assistance, Successors in Interest, Third Party Authorizations
Privacy Inquiries
Is this your business?
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Contact Information

My Loan Care Website:

My Loan Care Help Center:

Corporate Office Address:

LoanCare, LLC
3637 Sentara Way
Virginia Beach, Virginia 23452
United States

Other Info (opening hours):

Contact Customer Service Hours:

Monday - Friday: 8:00am - 10:00pm (ET)

Saturday: 8:00am - 3:00pm (ET)

Mailing Addresses:

For Payments (East Coast):

P.O. Box 37628

Philadelphia, PA 19101-0628

For Payments (West Coast):

P.O. Box 60509

City of Industry, CA 91716-0509

For General Customer Service Inquiries:

P.O. Box 8068

Virginia Beach, VA 23450

More contact details

My Loan Care Rating Based on 3 Reviews

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Summary of My Loan Care Customer Service Calls

10:01 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call My Loan Care?

Payments and Charges Question:

  • “Payment”
  • “Make a payment”
  • “Make payment”

Product/ Service Question:

  • “Loan”
  • “Loan balance and payment history”
  • “I want to get a mortgage loan statement”

Request for Information Question:

  • “Check on payment”
  • “To discuss about my home insurance policy”
  • “About my bill”

Account Question:

  • “To pay on my mortgage account”

Other Question:

  • “Having problems”
  • “Mortgage”
  • “Update contact info”
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