My Cloud Phone Numbers and Emails

Customer Service Number:

  • (949) 672-7000

My Cloud Email:

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My Cloud Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call My Cloud is 9496727000.

  • The longest wait times are on Saturday, while the shortest are on Wednesday and Thursday.

  • People call My Cloud mainly because of account, product/ service and activation/ cancellation.

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Contact Information

My Cloud Website:

My Cloud Help Center:

Corporate Office Address:

Western Digital Technologies, Inc.
5601 Great Oaks Parkway
San Jose, California 95119
United States

My Cloud Rating Based on 1 Review

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Summary of My Cloud Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call My Cloud?

Account Question:

  • “Paid subscription”

Product/ Service Question:

  • “My security camera broke down so I don't need it”
  • “Is not working”

Activation/ Cancellation Question:

  • “Cloud was terminated”

Return/ Replace Question:

  • “Exchange”

Payments and Charges Question:

  • “Problem with billing”

Other Question:

  • “Stolen”
  • “Problems”
  • “Cannot start”
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