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The Cary store is absolutely terrible!!! It has been nothing but a hassle dealing with this store.

My daughter took her instrument in to be fixed and they didn't even fix the issue after calling and telling me it was in perfect playing condition. When we took it back in the store within minutes of noticing it wasn't fixed the clerk said I'm sorry they didn't fix that we will send it back which takes another 2 business days. When I called to complain the manager acted as if they did me a favor by giving her a loaner.

Worst customer service and will not be doing business with them. Spread the word!!!

Reason of review: Order processing issue.

Location: Clayton, North Carolina

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