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Contact Museum of Ice Cream Customer Service

How to Reach a Person at Museum of Ice Cream

Verified Contact Information

Toll-Free Number:

  • 1-866-665-1018
    United States
Call Now
Send Message

General Info:

hello@museumoficecream.com

Media:

press@museumoficecream.com
Press Inquiries

Museum of Ice Cream Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Museum of Ice Cream Phone Number
1 (866) 665-1018
Average Calls duration
1 minute
Most Popular Museum of Ice Cream Email Address
hello@museumoficecream.com
Issue Resolution Rate
Low (20% reported full resolution)
Contact Method Distribution
91% phone, 9% email
Common Reasons for Contact
Request for information, activation/ cancellation and return/ replace
View full overview

How to Contact Museum of Ice Cream?

Most Popular Number:

(866) 665-1018
United States
Total calls: 10 Issue resolved: 1 Last call: May 5, 2026

The only way to contact the company's agents by phone is via the toll-free helpline at (866) 665-1018. Museum of Ice Cream’s phone number has been published specifically for US-based clients to contact business representatives for ticketing, reservation assistance, refunds, and cancellation inquiries. Consumers can also use it for group and event bookings, accessibility issues, special requests, and visit information. Those contacting the Museum of Ice Cream customer service for clarification on rules such as food policies, age requirements, and which items are allowed inside can also dial this number during business hours.

Customers can reach the business agents via one of the two official email addresses. Those seeking general information about the Museum of Ice Cream can use hello@museumoficecream.com to reach its administration for help. Meanwhile, for press inquiries, press@museumoficecream.com is the email to contact the respective department during the Museum of Ice Cream hours.

The company’s official website features complete details on its branches in several regions. For instance, clients seeking to contact business agents at the corporate headquarters of 1AND8, Inc., can visit it at 447 Broadway, 2nd Floor, New York, New York 10013, United States. Museum of Ice Cream’s address for its Chicago branch is 435 North Michigan Ave, Chicago, IL 60611. Those in Singapore can consult the respective office for information and help at 100 Loewen Road, Dempsey, Singapore 248837. The company also has a branch in Miami at 851 NE 1st Ave, Miami, FL 33132. Lastly, 121 Seaport Blvd, Boston, MA 02210 is the address to consult the Museum of Ice Cream customer service in Boston.

The exact Museum of Ice Cream hours have not been mentioned officially by the company. However, clients can confirm them by phone, especially when visiting any of the company's branches, to avoid any inconvenience. If consulting online, they can submit their request at any time via email or other online options. After reviewing it, the agent will respond at the earliest opportunity.

The company’s official website features detailed FAQs covering topics such as ticketing, visits, and common guest questions to help clients with their queries. Users can also find several options to connect with the Museum of Ice Cream customer service on its Contact page. For instance, they can complete the online form by specifying their reason for consultation and providing all the required details. Another option is to message the agents directly on Facebook, Instagram, Pinterest, and TikTok.

PissedConsumer Club

Contact Information

Museum of Ice Cream Website:

Museum of Ice Cream Help Center:

Corporate Office Address:

‍1AND8, Inc.
447 Broadway, 2nd Floor
New York, New York 10013
United States

Summary of Museum of Ice Cream Customer Service Calls

10 TOTAL
CALLS
00:35 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Museum of Ice Cream?

Request for Information Question:

  • “Speak to someone!!!!!!”
  • “I was at the museum yesterday in New York and I left my wallet so I would like to know if somebody found it and has it on hold for me”

Activation/ Cancellation Question:

  • “Cancellation/refund”

Return/ Replace Question:

  • “Wanna change the time”

Other Question:

  • “My grandson is sick and we have the VIP tickets i would like to use next Saturday.”
  • “Tikect”
  • “Ticketing”

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