Murad Phone Numbers and Emails

Toll-Free Number:

  • (888) 996-8723

Customer Service:

  • (888) 996-8723

Marketing Communications:

  • (800) 307-1303

Murad Emails:

Customer Service
Legal
Privacy Inquiries

Murad Contact Information

Murad Website:

Murad Online Chat:

Corporate Office Address:

Murad
2121 Park Place, First Floor
El Segundo, California 90245
United States

Other Info (opening hours):

HOURS

Mon - Fri 6:00am - 6:00pm PST

Sat 7:00am - 3:30pm PST

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Murad Rating Based on 4 Reviews

Rating details

2.7
more details
Customer service
Value for money
Website
Turnaround Time

Rating stats

Rating trend

Summary of Murad Customer Service Calls

67 TOTAL
CALLS
04:05 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Murad Customer Service?

Shipping and Delivery Question:

  • “Waiting for my order that wasn't delivered”
  • “Called afterpay because you guys did not get in touch with me after I had ordered and Afterpay had paid you for the Item”
  • “Parcel delivery”

Request for Information Question:

  • “Questions about rapid age spot and pigment lightening serum”
  • “To whom it may concern I placed the order last night and I didn't get it right I need to speak to someone please”
  • “Order status”

Payments and Charges Question:

  • “Incorrect billing”
  • “Discount”
  • “Online transaction”

Return/ Replace Question:

  • “Replacement order”
  • “Change auto shop date”
  • “To change an order”

Account Question:

  • “Account trouble”

Activation/ Cancellation Question:

  • “Cancel account”

Refund Question:

  • “My mom has used this product for long time and it irritated her skin . She never got any call or refund. I’m not sure if I should purchase all this product”

Other Question:

  • “Hacer cambio en mi orden”
  • “I want to ask something about the product and after that make an order.”
  • “Where the *** is my order?”

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Murad reviews and complaints

Murad is ranked 74 out of 1052 in Cosmetics and Personal Care category

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