Murad Phone Numbers and Emails

Toll-Free Number:

  • (888) 996-8723

Customer Service:

  • (888) 996-8723

Marketing Communications:

  • (800) 307-1303

Murad Emails:

Customer Service
Privacy Inquiries

Murad Contact Information

Murad Website:

Murad Online Chat:

Corporate Office Address:

2121 Park Place, First Floor
El Segundo, California 90245
United States

Other Info (opening hours):


Mon - Fri 6:00am - 6:00pm PST

Sat 7:00am - 3:30pm PST

Edit Business Info

Murad Rating Based on 4 Reviews

Rating details

more details
Customer service
Value for money
Turnaround Time

Rating stats

Rating trend

Summary of Murad Customer Service Calls

04:05 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Murad Customer Service?

Shipping and Delivery Question:

  • “Waiting for my order that wasn't delivered”
  • “Called afterpay because you guys did not get in touch with me after I had ordered and Afterpay had paid you for the Item”
  • “Parcel delivery”

Request for Information Question:

  • “Questions about rapid age spot and pigment lightening serum”
  • “To whom it may concern I placed the order last night and I didn't get it right I need to speak to someone please”
  • “Order status”

Payments and Charges Question:

  • “Incorrect billing”
  • “Discount”
  • “Online transaction”

Return/ Replace Question:

  • “Replacement order”
  • “Change auto shop date”
  • “To change an order”

Account Question:

  • “Account trouble”

Activation/ Cancellation Question:

  • “Cancel account”

Refund Question:

  • “My mom has used this product for long time and it irritated her skin . She never got any call or refund. I’m not sure if I should purchase all this product”

Other Question:

  • “Hacer cambio en mi orden”
  • “I want to ask something about the product and after that make an order.”
  • “Where the *** is my order?”


Murad doesn't have any description yet.

If you have any information to share, please edit description

Murad reviews and complaints

Murad is ranked 74 out of 1052 in Cosmetics and Personal Care category

Edit Description

Compare Murad To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Perricone MD
116 reviews
1204 reviews
993 reviews
Write a review
Do you have something to say about Murad? What happened? What can we help you with?
Submit review Don't show this popup