Murad Phone Numbers and Emails

Toll-Free Number:

  • (888) 996-8723

Customer Service:

  • (888) 996-8723

Marketing Communications:

  • (800) 307-1303

Murad Emails:

Customer Service
Legal
Privacy Inquiries

Murad Contact Information

Murad Website:

Murad Online Chat:

Corporate Office Address:

Murad
2121 Park Place, First Floor
El Segundo, California 90245
United States

Other Info (opening hours):

HOURS

Mon - Fri 6:00am - 6:00pm PST

Sat 7:00am - 3:30pm PST

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Murad Rating Based on 2 Reviews

Rating details

3.9
more details
Value for money
Exchange, Refund and Cancellation Policy
Customer service
Turnaround Time

Rating stats

Rating trend

Summary of Murad Customer Service Calls

29 TOTAL
CALLS
04:05 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Murad Customer Service?

Payments and Charges Question:

  • “Discount”
  • “Online transaction”
  • “Charged four times for a product I did not get”

Shipping and Delivery Question:

  • “Wrong order”
  • “Paid for order never received refund now”
  • “I have not received my shipment for over a month for witch I have paid for.”

Request for Information Question:

  • “Order status”
  • “Have Questions”

Account Question:

  • “Account trouble”

Return/ Replace Question:

  • “To change an order”

Activation/ Cancellation Question:

  • “Cancel account”

Refund Question:

  • “My mom has used this product for long time and it irritated her skin . She never got any call or refund. I’m not sure if I should purchase all this product”

Other Question:

  • “Skin reaction”
  • “Haven't received my order yet”
  • “Change my address”

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Murad reviews and complaints

Murad is ranked 23 out of 1038 in Cosmetics and Personal Care category

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