MultiPlan Phone Numbers and Emails

Toll-Free Number:

  • (800) 950-7040
    For non-portal inquiries
Send Message

Customer Service:

  • (800) 447-8477
    Office of Inspector Genera
  • (800) 677-1098
  • (781) 487-8273
  • (212) 478-3980

Emergency/ Hotline:

  • (866) 292-4425
    Ethics Hotline - For MPI employees
  • (888) 920-4506
    Ethics Hotline - For network providers and Third-Parties

Investors/ Franchising:

  • (866) 971-7427

MultiPlan Emails:

Customer Service
Office of Inspector General
Emergency/ Hotline
Ethics Hotline
Investors/ Franchising
Legal
Privacy Inquiries, Privacy Office, Privacy Related inquiry, Security Related Inquiry
Media
Press Inquiries
Sales/ Reservations
Is this your business?
More phone numbers and emails Less phone numbers and emails

MultiPlan Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call MultiPlan is 8009507040. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Tuesday.

  • People call MultiPlan mainly because of product/ service, activation/ cancellation and refund.

View full overview ›

How to Contact MultiPlan Customer Service?

Most Popular Number:

(800) 950-7040
For non-portal inquiries

What Is the MultiPlan Phone Number?

The MultiPlan phone number for customer service inquiries is 1-800-677-1098. You can call this helpline for general information about the company and its services. The professional customer care agent will answer your questions and explain the details and benefits of their programs and plans. The MultiPlan provider phone number for the PHCS Network is 1-800-922-4362. For PHCS Healthy Directions, dial 1-800-678-7427. If you have questions about the MultiPlan Network, call 1-888-342-7427. The HealthEOS Network is available at 1-800-279-9776. If you require language assistance, the customer support agents at 1-866-981-7427 are ready to help. In case you need special assistance, you can reach the TTY and TTD services at 1-866-918-7427.

To access the MultiPlan login page, you need to choose the portal based on your role first. If you are a healthcare provider, you should visit the Provider Portal login page. Enter your email address and password, and click Sign In to access your account.

The Client Portal is created for the existing clients. Visit the MultiPlan Client Portal and provide your credentials to enter your profile. If you don’t have an account yet, you can click the Sign-Up button and follow the prompts. To finish registration, email the required information to ServicePortal@multiplan.com. If you are already signed up but experience difficulties logging, contact customer service at support@multiplan.com.

You can visit the company’s official website whenever you need to reach the MultiPlan customer service. Scroll the homepage to the Connect With Us section and select the Contact Us option. Complete the form with the required information and your inquiry details, and click Submit. The MultiPlan customer support agent will contact you, providing information or offering ways to resolve your issue as soon as they investigate your case.

You can also click the Members Page button and select the Find a Doctor or Hospital option should you need professional help or consultation. If you want your provider to join the network, click the Invite Your Provider button and complete the form.

PissedConsumer Club

Contact Information

MultiPlan Website:

MultiPlan Help Center:

Corporate Office Address:

MultiPlan Corporation
115 Fifth Avenue
New York, New York 10003
United States

Other Info (opening hours):

The MultiPlan Privacy Office is located at 16 Crosby Drive, Bedford, MA 01730


Other Location:

1100 Winter St,

Waltham, MA 02451


301 N Broadway, De Pere,

Wisconsin 54115


25550 Commercentre Dr,

Lake Forest, California 92630


Privacy Office:

16 Crosby Drive,

Bedford, MA 01730


The Department of Health and Human Services:

P.O. Box 23489

Washington, DC 20026

Fax: (800) 223-8164

More contact details

Fax:

(888) 850-7604

MultiPlan Rating Based on 2 Reviews

Rating details

1.7
more details
Product or Service Quality
Customer service
Reliability
Advertised vs Delivered

Rating stats

Rating trend

Summary of MultiPlan Customer Service Calls

14 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MultiPlan?

Product/ Service Question:

  • “Insurance”

Refund Question:

  • “Get money back”

Activation/ Cancellation Question:

  • “Cancel policy”

Cards Question:

  • “Coverage and card”

Request for Information Question:

  • “Check status”

Other Question:

  • “Claim”

Compare MultiPlan To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Mona Vie
3 reviews
Service Net
2 reviews
1Dental
14 reviews
2.5
Write a review
Do you have something to say about MultiPlan? What happened? What can we help you with?
Submit review Don't show this popup