Muji Phone Numbers and Emails

Toll-Free Number:

  • (877) 414-9402 ext 111

Customer Service:

  • (212) 382-2300
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Contact Information

Muji Website:

Muji Help Center:

Corporate Office Address:

Muji U.S.A. Limited
250 W39th St., Suite 202
New York, New York 10018
United States

Other Info (opening hours):

Hours:

Monday - Saturday: 10:00 am - 5:00 pm ET

Muji Rating Based on 2 Reviews

Rating details

1.0
more details
Advertised vs Delivered
Website

Rating stats

Rating trend

Summary of Muji Customer Service Calls

28 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Muji?

Shipping and Delivery Question:

  • “Pick up in store to avoid shipping charge”
  • “My order did not arrive”

Activation/ Cancellation Question:

  • “Activation code not working”
  • “Cancelled shipping but credit card charged”

Request for Information Question:

  • “Check on order”
  • “Product question”

Refund Question:

  • “Didnt not receive refund”
  • “Refund”

Cards Question:

  • “Need gift card”

Product/ Service Question:

  • “When putting mujitv download link in "downloader" in firetv the link did not work and does not have the option to click on "apps from unknown sources"”

Return/ Replace Question:

  • “Exchange shoes not here yet”

Other Question:

  • “Address”
  • “Missing key on the order”
  • “Missing pieces from order”

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