Muji Phone Numbers and Emails

Toll-Free Number:

  • (877) 414-9402 ext 111

Customer Service:

  • (212) 382-2300
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Muji Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Muji is 8774149402111. 63% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Tuesday, while the shortest are on Thursday.

  • People call Muji mainly because of activation/ cancellation, request for information, shipping and delivery.

PissedConsumer Club

Contact Information

Muji Website:

Muji Help Center:

Corporate Office Address:

Muji U.S.A. Limited
250 W39th St., Suite 202
New York, New York 10018
United States

Other Info (opening hours):


Monday - Saturday: 10:00 am - 5:00 pm ET

More contact details

Muji Rating Based on 4 Reviews

Rating details

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Summary of Muji Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Muji?

Shipping and Delivery Question:

  • “My order did not arrive”
  • “Pick up in store to avoid shipping charge”
  • “Lost item”

Activation/ Cancellation Question:

  • “Activation code not working”
  • “Cancelled shipping but credit card charged”

Request for Information Question:

  • “Check on order”
  • “Product question”

Refund Question:

  • “Didnt not receive refund”
  • “Refund”

Cards Question:

  • “Need gift card”

Product/ Service Question:

  • “When putting mujitv download link in "downloader" in firetv the link did not work and does not have the option to click on "apps from unknown sources"”

Return/ Replace Question:

  • “Exchange shoes not here yet”

Other Question:

  • “I can't watch now, it's say uproad data”
  • “Piercing”
  • “Address change”

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