Mr Appliance of Middlesex & Sommeset County, NJ
WE had Mr Appliance of Middlesex & Sommerset County come to our rental property to fix an issue with the clothes dryer. Here is a sequence of events:
- were told the vent was blocked; paid nearly $215 for vent cleaning vs. our usual $79
- then when it did not work, were told the coil and igniter was not working - paid another $175 [total $390]
- then were told that the thermostat is not working - wanted another $98 but agreed to $45
- we just finished installing the thermostat and the technicians informs that it is a vent problem and that they are not specialist and that we need to call a specialist.
So, after 4 trips and with hours spent we are back to square one. We have now decided to call the vendor who regularly services our vents and has expertise in this area.
I have called the company once to ask the question as to how they can justify recommending nearly $400 of repairs when dryers can be purchased as cheaply as $500.
I will never call this company or any of the Mr Appliance agents ever again.
Reason of review: not trustable .
Monetary Loss: $450.
Preferred solution: Let the company propose a solution.
Mr Appliance Cons: Ovrall service.
Location: South Brunswick Township, New Jersey
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Comments
Please avoid publishing any personal information and promotional content
This company needs to be SHUT DOWN!
I had a similar experience and felt unsafe, almost called police to come.
I would post my name but these people are actually scary.