100 views
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.5

WE had Mr Appliance of Middlesex & Sommerset County come to our rental property to fix an issue with the clothes dryer. Here is a sequence of events:

- were told the vent was blocked; paid nearly $215 for vent cleaning vs. our usual $79

- then when it did not work, were told the coil and igniter was not working - paid another $175 [total $390]

- then were told that the thermostat is not working - wanted another $98 but agreed to $45

- we just finished installing the thermostat and the technicians informs that it is a vent problem and that they are not specialist and that we need to call a specialist.

So, after 4 trips and with hours spent we are back to square one. We have now decided to call the vendor who regularly services our vents and has expertise in this area.

I have called the company once to ask the question as to how they can justify recommending nearly $400 of repairs when dryers can be purchased as cheaply as $500.

I will never call this company or any of the Mr Appliance agents ever again.

Reason of review: not trustable .

Monetary Loss: $450.

Preferred solution: Let the company propose a solution.

Mr Appliance Cons: Ovrall service.

Location: South Brunswick Township, New Jersey

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

This company needs to be SHUT DOWN!

I had a similar experience and felt unsafe, almost called police to come.

I would post my name but these people are actually scary.

Mr Appliance Reviews

  1. 121 reviews
  2. 17 reviews
  3. 4 reviews
  4. 0 reviews
  5. 7 reviews
Mr Appliance reviews