Movado Phone Numbers and Emails

Toll-Free Number:

  • (800) 810-2311

Legal:

  • (201) 267-8000

Movado Email:

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How to Contact Movado Customer Service?

Most Popular Number:

(800) 810-2311
Total calls: 138 Issues resolved: 10 Last call: Feb 9, 2024

What Is the Movado Corporate Office Address?

The Movado corporate office mailing address is Movado Group, Inc., 650 From Road, Suite 375, Paramus, NJ 07652, United States. You can send your questions, concerns, complaints, and suggestions to their global headquarters. You can also mail official correspondence and Privacy Policy inquiries to the Movado USA office. The mailing address for the authorized after-sales service center for repairs is MGI, 109 State Street, Moonachie, NJ 07074, United States. If you need to return parts, send them to MGI, 107 State St., Moonachie, NJ 07074.

To find the addresses of the Movado Corporation offices in other countries, visit the Privacy Policy page on their website.

How Do I Contact Movado Customer Service via the Website?

You can visit the official Movado website should you need to reach their customer service representatives. Scroll the homepage down and click the Contact Us option. Complete the contact form with the required information and your inquiry details, and the customer care team will respond as soon as they study your request.

You can also use the live chat feature to discuss your issue with the support advisor. Click the chat icon in the bottom right corner of the homepage and answer standard questions to start the conversation with the live operator within business hours. You can leave a message for the support team via chat outside of working hours.

What Is the Movado Phone Number?

The Movado customer service phone number is 1-800-810-2311. You can call this helpline for information about the company’s products, warranty and authenticity. The support professional will help you choose the item according to your preferences and assist in placing your order. The same number can be used for repairs, service, and parts-related questions. The customer care advisor is also ready to help with returns and refunds. The Movado corporation business hours are Monday through Friday between 9 a.m. and 5 p.m. ET. To reach the official representatives on legal inquiries, dial 1-201-267-8000. You can also check the Movado company stores numbers by choosing the Store Locator option on their website.

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Contact Information

Movado Website:

Movado Help Center:

Corporate Office Address:

Movado Group Inc.
650 From Road Ste. 375
Paramus, New Jersey 07652
United States

Other Info (opening hours):

Phone number - 00800.0066.4700

Hours:

Monday - Friday: 9 am - 5 pm Eastern


Other Locations:

One Main Street West

Hamilton, Ontario

L8P 4Z5 Canada


Room 20F02, Plaza 889

1111 ChangShou Road

Jing’an District

Shanghai 200042

Peoples Republic of China


47 rue de la Chaussee d’Antin

75009 Paris

France


Landsberger Str. 94

80339 München

Germany

More contact details

Movado Rating Based on 48 Reviews

Rating details

2.0
more details
Customer service
Value for money
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of Movado Customer Service Calls

151 TOTAL
CALLS
04:33 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Movado?

Request for Information Question:

  • “Question regarding return”
  • “I need support”
  • “Need to know status of my order”

Product/ Service Question:

  • “Warranty repairs”
  • “Trying to set up my connect watch”
  • “Second hand came off watch. It stopped working”

Return/ Replace Question:

  • “Replace metal band Movado watch”
  • “Return”
  • “Return a defective item”

Shipping and Delivery Question:

  • “Wrong address”
  • “My shipment did not come. Movado Bold Grey #3600490”
  • “Repair not received”

Activation/ Cancellation Question:

  • “Cancel order”

Staff Question:

  • “Jennifer/ Customer service”

Employment Question:

  • “Watch repair job #7065210”

Other Question:

  • “Watch needs repaired”
  • “Watch locked”
  • “To get a new strap or links for a Movado ladies wrist watch”

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