Contact Movado Customer Service
Movado Phone Numbers and Emails
Toll-Free Number:
-
(800) 810-2311
Legal:
-
(201) 267-8000
Movado Email:
Customer Service
Contact Information
Movado Website:
Movado Help Center:
Corporate Office Address:
Movado Group Inc.
650 From Road Ste. 375
Paramus,
New Jersey
07652
United States
Other Info (opening hours):
Phone number - 00800.0066.4700
Hours:
Monday - Friday: 9 am - 5 pm Eastern
Other Locations:
One Main Street West
Hamilton, Ontario
L8P 4Z5 Canada
Room 20F02, Plaza 889
1111 ChangShou Road
Jing’an District
Shanghai 200042
Peoples Republic of China
47 rue de la Chaussee d’Antin
75009 Paris
France
Landsberger Str. 94
80339 München
Germany
Summary of Movado Customer Service Calls
151
TOTAL
CALLS
CALLS
04:33
AVG CALL
DURATION
DURATION
22%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Movado?
Request for Information Question:
- “Question regarding return”
- “I need support”
- “Need to know status of my order”
Product/ Service Question:
- “Warranty repairs”
- “Trying to set up my connect watch”
- “Second hand came off watch. It stopped working”
Return/ Replace Question:
- “Replace metal band Movado watch”
- “Return”
- “Return a defective item”
Shipping and Delivery Question:
- “Wrong address”
- “My shipment did not come. Movado Bold Grey #3600490”
- “Repair not received”
Activation/ Cancellation Question:
- “Cancel order”
Staff Question:
- “Jennifer/ Customer service”
Employment Question:
- “Watch repair job #7065210”
Other Question:
- “Watch needs repaired”
- “Watch locked”
- “To get a new strap or links for a Movado ladies wrist watch”
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Movado