Contact Movado Company Store Customer Service

Sometimes, people prefer to discuss issues in writing. If you want to email your concerns to customer service, you can use the Movado Company Store email addresses. For accessibility issues, send an email to accessibility@movadogroup.com. If your email is about repairs or services, email it to custservca@movadogroup.com. For problems with a warranty, send your concern to protection@hiclyde.com. Legal-related matters can be sent to customerservice@movado.com, and any other issues can be emailed to service@mgicustomer.com.

The Movado Company Store customer service hours are Monday through Friday from 9 AM to 5 PM EST. It is closed over weekends. Please allow up to 3 to 4 business days for order processing. Outside these operating hours, you can still send emails. Customer service will process them as soon as possible during business hours. You can also explore the official website 24/7 for information.

The best way to contact the support team online is via the Movado Company Store website. Go to the website and navigate to the “Help” button. Click on it and then again on “Customer Support”. A contact request form to complete will become available on your screen. Select the subject and fill out all the fields, including your contact details. Someone will get in touch with you during business hours.