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Contact Mount Snow Customer Service

How to Reach a Person at Mount Snow

Verified Contact Information

Toll-Free Number:

  • 1-800-245-7669
Call Now
Send Message

Customer Service:

  • 1-970-754-0005

Customer Service:

mountsnowinfo@vailresorts.com
seasonpass@vailresorts.com

Legal:

privacy@perisher.com.au
Privacy Inquiries
comments@vailresorts.com
dataprivacy@vailresorts.com
response@mail.perisher.com.au

How to Contact Mount Snow?

Mount Snow has a toll-free contact number, (800) 245-7669, mainly established for general inquiries. Customers seeking assistance with season passes, account management, resort services, safety emergencies, and guest services can call the Mount Snow phone number (970) 754-0005. Calling is generally recommended for urgent queries, but can also be used to share feedback, complaints, and suggestions.

For communication via email, please use the Mount Snow contact most relevant to your concern from the following options. For non-time-sensitive customer service requests, please email seasonpass@vailresorts.com. Consumers inquiring about specific resort offerings, such as lessons or general questions, can reach out to their respective resort directly at mountsnowinfo@vailresorts.com during Mount Snow’s hours. To relay a data privacy concern to the relevant department, use dataprivacy@vailresorts.com. Lastly, comments@vailresorts.com is the email to contact Mount Snow customer service for general feedback and suggestions.

Customers with booking concerns or major complaints to relay to Vail Resorts Management Company can use the Mount Snow address, 39 Mount Snow Rd., West Dover, Vermont 05356, United States. There are two options to reach the corporate office. The first is to arrive at this address in person with a prior appointment. Secondly, you can send written correspondence to the headquarters with details of your issue. Clients can choose from any of these options based on their preference, and Mount Snow customer service will do its best to meet their needs.

The company has specified its operational hours for winter only. During that time, Mount Snow customer service is available in the new window midweek from 9:00 AM to 4:00 PM. On weekends and holidays, it is recommended to contact the agents between 8:00 AM and 4:00 PM. In contrast, the hours for lift operations are weather-dependent and can be confirmed on the day you intend to consult.

The Mount Snow website is the best platform to connect users with the company agents, as it features links to the company's social media accounts, like Facebook, Instagram, YouTube, and X. Clients who possess Epic or season passes can also access the live chat tool by signing into their registered accounts. This feature is best for seeking real-time assistance with pass issues and online account support.

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Contact Information

Mount Snow Website:

Mount Snow Help Center:

Corporate Office Address:

Vail Resorts Management Company
39 Mount Snow Rd.
West Dover, Vermont 05356
United States

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