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Contact Mount Sinai West Customer Service

How to Reach a Person at Mount Sinai West

Verified Contact Information

Toll-Free Number:

  • 1-800-637-4624
Call Now
Send Message

Customer Service:

  • 1-212-523-6400
    Admitting Department
  • 1-212-523-7240
    Blood Bank
  • 1-212-523-6730
    Food and Nutrition Hotline
  • 1-212-241-1100
    International Patient Services
  • 1-212-523-2187
    Interpreter Services
  • 1-212-523-7116
    Medical Records
  • 1-212-523-7559
    Nurse Administration
  • 1-212-523-3558
    Patient Information
  • 1-212-523-7225
    Patient Representative
  • 1-212-523-5588
    Patient Transportation
  • 1-212-523-7512
    Security Department
  • 1-212-523-8838
    Social Work
  • 1-212-523-6920
    Spiritual Care and Education

Accounting/ Billing:

  • 1-212-523-7816
    Patient Financial Counseling
  • 1-212-256-3800
  • 1-888-526-4213

Complaints/ Feedback:

  • 1-800-853-9212

General Info:

  • 1-212-523-4000
  • 1-212-857-9990

Jobs/ Career:

  • 1-646-605-4310

Complaints/ Feedback:

webfeedback@mountsinai.org

Customer Service:

mychartsupport@mountsinai.org
App Support
international.services@mountsinai.org
International Services
chargemaster@mountsinai.org
Price Transparency

How to Contact Mount Sinai West?

The Mount Sinai West phone number is (212) 523-4000. An additional phone number to call is (212) 857-9990. Call the hospital to get information about available medical services, find a doctor and book an appointment, leave a review or complaint about your experience with the hospital, address billing issues, and get assistance with many other patients’ inquiries. The emergency department is open 24/7, so you can get urgent help whenever you need it. Please note that in case of emergency, you should call 911 to get help.

The Mount Sinai West email address for sharing complaints and feedback is webfeedback@mountsinai.org. If you have inquiries about the international services, shoot a note to international.services@mountsinai.org. Do you have issues with the Mount Sinai West app? Do you need technical assistance? Send an email to mychartsupport@mountsinai.org to contact the tech support department. If you need assistance with billing issues and price transparency, drop a line at chargemaster@mountsinai.org. Those who have general inquiries can use their virtual assistant. To start an AI-assisted chatbot, just click on the button in the bottom right corner of the screen and browse for answers.

The hospital is located in New York. The Mount Sinai West address is 1000 Tenth Avenue, New York, NY 10019. Patients can find a map with directions on the Mount Sinai West website so that they can easily find their way to the hospital. There are several other Mount Sinai locations, and if it happens that you need to contact another one, just check out the “Locations” filter on the Mount Sinai West website.

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Contact Information

Mount Sinai West Website:

Mount Sinai West Help Center:

Corporate Office Address:

Mount Sinai West
1000 Tenth Avenue
New York, New York 10019
United States

Other Info (opening hours):

Mailing Address:

The Mount Sinai Hospital

Patient Service Center

One Gustave L. Levy Place

New York, NY 10029

More contact details

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