Shipping and Delivery
75%- "Haven't received my part."
- "Have not received my previous order"
- "Missing order 112D Manual , order #1504829"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular MOTU Phone Number | 1 (617) 576-2760 |
| Average Calls duration | 29 seconds |
| Most Popular MOTU Email Address | customerservice@motu.com |
| Issue Resolution Rate | Medium (50% reported full resolution) |
| Contact Method Distribution | 86% phone, 14% email |
| Common Reasons for Contact | Shipping and delivery |
Customer Service Hours:
Monday - Friday: 9:00am - 6:00pm (EST)
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.