Contact Motorcraft Customer Service
Motorcraft Phone Numbers and Emails
Toll-Free Number:
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(800) 392-3673
Customer Service:
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(800) 241-3673Ford Roadside Assistance
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(833) 385-0516FordPass Rewards
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(800) 232-5952
Motorcraft Emails:
Motorcraft Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Motorcraft is (800) 392-3673. 75% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Motorcraft may ask you for the following information to identify you as a customer: email, phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Motorcraft is (800) 392-3673. 75% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Motorcraft may ask you for the following information to identify you as a customer: email, phone number or first and last name.
People call Motorcraft mainly because of product/ service, request for information and return/ replace.
The best email to contact Motorcraft is msds@brownart.com. 100% of customers use this email address to address their issues and concerns.
How to Contact Motorcraft?
Most Popular Number:
| Total calls: 52 | Last call: Oct 9, 2025 |
Contact Information
Motorcraft Website:
Motorcraft Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Working Hours:
Monday-Friday, 8:00 a.m. - 11:00 p.m. EST
Saturday, 8:00 a.m. - 8:00 p.m. EST
Mailing To Designated Agent:
DMCA Agent
Ford Motor Company
330 Town Center Drive
Dearborn, Michigan 48126
Motorcraft is a registered trademark of the Ford Motor Company
Summary of Motorcraft Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Motorcraft?
Product/ Service Question:
- “Bad battery”
- “Parts warranty”
- “Need technical information”
Request for Information Question:
- “Information on the ford fusion mobile tire repair kit motorcraft sealant”
- “Information”
- “Need to talk to them about one of their parts (spark plug)”
Return/ Replace Question:
- “Return parts”
- “Ray Varner ford won’t replace my motorcraft battery, which has 3 yr free replacement, it’s less than 2 yrs old.”
Shipping and Delivery Question:
- “Wrong part”
- “Missing parts”
Staff Question:
- “? About Service info currency!”
Account Question:
- “Let code”
Other Question:
- “Find a maf for a 95 mustang”
- “Bentley batteries”
- “Shock absorber”
Compare Motorcraft Customer Service To
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