Moss and Company - FRAUD, MIS REPRESENTATION, PROVIDING FALSE INFORMATION TO THE CITY INSPECTORS, RENTING UNINHABITABLE UNITS TO THE TENANTS
MY WIFE & I MOVED TO 5101 BALBOA BLVD., APT.# XXX ENCINO, CA 91316 ON 08/01/2015.AFTER WE MOVED IN WE NOTICED THERE ARE SOME REPAIRS SUCH AS CENTRAL AIR NOT FUNCTIONING , HEATING & COOLING NOT FUNCTIONING, DISHWASHER NOT WORKING, UNIT WAS NOT PAINTED, LOW WATER PRESSURE & NO HOT WATER, ALL FIRST FLOOR AND SECOND FLOOR WINDOWS & PATIO SLIDING DOORS WERE SHOT CLOSED & DID NOT OPEN, MASTER BATHROOM DOOR DID NOT CLOSE DUE TO WRONG SIZE DOOR, MASTER BEDROOM CLOSET DOOR DID NOT CLOSE DUE TO WRONG SIZE DOOR, INSIDE MEDICINE CABINETS IN BOTH BATHROOMS WERE RUSTED, BALCONY RAIL WAS NOT PAINTED & IT WAS RUSTED, DISHWASHER DID NOT FUNCTION, AIR CONDITIONER WAS NOT WORKING, UNIT WAS RENTED WITH HEATED SWIMMING POOL WHICH WAS NOT HEATED & HAD NONE WORKING LIGHTS, JACUZZI HAD MOLDS & GROWING FUNGUS ALL AROUND & NONE WORKING LIGHTS, MEN'S DRY SAUNA'S HEATER DID NOT WORKED, WOMEN'S SAUNA WAS NOT ACCESSIBLE DUE TO A DEAD BOLT ON THE DOOR WITH NO KEY GIVEN TO THE TENANT, OUTSIDE LAND ESCAPING THERE WAS NONE INSIDE THE COMPLEX BUILDING THAT WAS PROMISED AT THE TIME OF SIGNING THE LEASE, ACTIVITY ROOM WINDOWS WERE SHOT CLOSED & HAD NO VENTILATION SYSTEM, GYM WAS HAZARDOUS & HAD A BROKEN WALL MIRROR, GUEST WAITING AREA WAS DIRTY MOST OF THE TIME & HAD A UNSAFE BROKEN WALL MIRROR, GATED BUILDING (FRONT & GARAGE) HAD BROKEN FRONT ENTRY DOOR MOST OF THE TIME THAT WAS SUPPOSE TO BE LOCKED, EXPOSED ELECTRICAL WIRING ALL AROUND & INSIDE THE COMPLEX BUILDING, FIRE EXTINGUISHERS INSIDE THE BUILDING & GARAGE DID NOT HAVE SAFETY HAMMERS FOR BRAKE IN FOR EMERGENCY PURPOSES, EVIDENCE OF ILLEGAL SUBSTANCE ABUSE IN THE COMMON AREA.
WE CONTACTED THE SEVERAL DIFFERENT RESIDENT MANAGERS THAT CAME & LEFT MULTIPLE TIMES (RITA, LINDA, LAURA, RACHEL, DIANA, KELLY, CHRIS GRAY & THE BROKER OF THE PROPERTY MANAGEMENT TAMKIN RONALD PHILLIP) WHOM DID NOT TAKE THESE REPAIR REQUESTS & CONCERNS UNDER CONSIDERATION & NO ACTION WAS TAKEN. WE REPORTED THESE ISSUES TO THE CITY INSPECTOR & CODE ENFORCEMENT IN OCTOBER 2015 CASE# 546818 & CASE# 548401, NOVEMBER 2015, DECEMBER 2015, FEBRUARY 2016 CASE# 563550 & APRIL 2016 CASE# 569741. THESE ISSUES WERE NOT FIXED & THE MOSS & COMPANY INC. PROVIDED THE CITY INSPECTOR WITH FALSE AND FRAUDULENT INFORMATION & PICTURES VIA E-MAIL IN ORDER FOR THE CITY INSPECTOR TO CLOSE THE INVESTIGATIONS.
I PROVIDED THE CITY INVESTIGATOR WITH THE RIGHT INFORMATION & CORRECT PICTURES TO RE-OPEN THEIR INVESTIGATION, WHICH WAS CLOSED & SATISFIED BASED ON FALSE INFORMATION. ON MAY 12, 2016 MY WIFE WAS CONTACTED BY CHRIS GRAY (THE VP) & HE MADE A PROPOSAL THAT IF WE LEAVE THE RESIDING PROPERTY HE WILL TERMINATE THE BALANCE OF OUR LEASE WHICH WAS TWO MONTHS LEFT (JUNE & JULY) & HE WILL FORGIVE THE BALANCE OF OUR LEASE. HE STATED HE WILL REFUND OUR FULL SECURITY DEPOSIT OF $2500 AND PROVIDE US WITH $5000 MOVING COSTS. WE INFORMED CHRIS GRAY ON MAY 14, 2016, WE HAD SECURED ANOTHER PLACE FOR US.
ON MAY 25, 2016 WE MOVED OUT. ON JUNE 1, 2016 WE E-MAILED CHRIS GRAY & LAURA THE RESIDENT MANAGER TO MEET US IN THE APARTMENT TO RECEIVE THE KEYS, WHICH NO ONE SHOWED UP. WE WAITED UNTIL JULY 08, 2016, AND WE NEVER RECEIVED OUR FULL SECURITY DEPOSIT OF $2500 NOR THE $5000 MOVING COSTS TOTAL OF $7500 MOSS & COMPANY INC PROMISED US OR ANY LETTERS INDICATING WHY HE DID NOT SEND US THE PROMISED MONEY. I WAITED TILL JULY 08, 2016, THEN I FILED SMALL CLAIMS COURT CASE # 16VXXXXXXX WITH VAN NUYS COURTHOUSE AND ON SEPTEMBER 13, 2016, I WAS AWARDED THE FULL $7500 BY HONORABLE JUDGE RICHARD F.
WALMARK.TO THIS DATE I AM STILL WAITING ON CHRIS GRAY TO SEND US THE $7500 HE PROMISED US, WHICH THE JUDGE ORDERED HIM TO PAY & HE REFUSES TO PAY.
More Review Details
|Product or Service Quality|
|Diversity of Products or Services|
|Value for money|
|Advertised vs Delivered|
What I liked
What I disliked
- Fraud misrepresentation false information
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I purchased a property through US invest after talking to Ryan McFarland. Ryan guaranteed the property would be refurbished and that it was in a good area. After purchasing the property US..."
- "Why did you guys screw up the photo gallery? It used to be so much nicer and user friendly. There was nothing wrong with it, but you messed it up...."
- "Never have I had an experience that required me to go so far as to contact a corporate office, I am not one who cares to complain and typically find..."
- "I would like to apply for a Canadian permanent residency from Dubai. I am an Indian with a masters in business administration and currently working as a Business Development Manager..."
- "We were totaly shock when my daughter 7yrs old said dad it is no good. i said yes it is i just made it. she said look at this. it..."
- "i purchase my recliner in 1/2014 @ Sanford FL store. One recliner i bought off the floor as is.No problem with that one .The other three had to be made..."
- "DO NOT ORDER ANYTHING FROM THAT SITE!!!! I purchased a long evening dress that was supposed to be custom made for me. It came with 7 inches wider waste and..."
- "I recently tried priceline.com to rent a car -- without success. No big deal. Subsequently I changed my mind and decided not to travel that week at all. Now, every couple..."
- "In February of this year my retina detached, causing the vision in my left eye to require a much stronger prescription. I was unable to wear my contacts and..."