Contact Mosaic Customer Service

The official Mosaic email is info@partymosaic.com. The specific services for event planning include written communication and file exchange. When seeking a specific type of napkin, table runner, or linen, please send an email with attached photos to the mentioned inbox. This Mosaic contact method can be used outside the regular office hours.

The Mosaic address is 3050 Sassafras Way, Pittsburgh, Pennsylvania 15201, United States. This is the location of the head office, where the decorations are stored. You can visit the Mosaic headquarters address to see the type of linens, their sizes, and choose items for your event. The appointment with entity representatives should be scheduled in advance.

Mosaic hours are Monday through Friday from 9 a.m. to 5 p.m. EST. Customers can contact the customer care team and other departments within the specified timeframe. The business hours of Mosaic support do not affect the availability of services outside the office hours. When you have an urgent issue, please send the letter to the email address or use the quick contact form on the platform.

The Mosaic website allows you to review the types of rental items and place an order online. Visitors can schedule a meeting by clicking the "Showroom Appointment" button at the bottom of the main screen. The list of common questions and conditions for the rental procedure is located in the same section of the page. You can review the decoration ideas in the Event Gallery section at the top left side of the platform.