Morphy Auctions Phone Numbers and Emails

Toll-Free Number:

  • (877) 968-8880

Accounting:

  • (877) 968-8880 ext 736
    Accounting Specialist
  • (877) 968-8880 ext 737
    Accounting Specialist

Customer Service:

  • (877) 968-8880 ext 709
    Acquisitions / Appraisals
  • (877) 968-8880 ext 753
    Acquisitions and Promotions
  • (877) 968-8880 ext 741
    Consignment Assessment and Procurement
  • (877) 968-8880 ext 742
    Consignment Associate
  • (877) 968-8880 ext 719
    Consignment Associate
  • (877) 968-8880 ext 720
    Consignment Manager
  • (877) 968-8880 ext 713
    Customer Experience Associate
  • (877) 968-8880 ext 715
    Customer Experience Associate
  • (877) 968-8880 ext 716
    Customer Experience Associate
  • (877) 968-8880 ext 714
    Customer Experience Manager
  • (877) 968-8880 ext 755
    Firearms Acquisitions and Promotions
  • (877) 968-8880 ext 743
    Firearms Administration
  • (877) 968-8880 ext 726
    Firearms Compliance Specialist
  • (877) 968-8880 ext 749
    Graphic Designer
  • (877) 968-8880 ext 902
    Militaria Consignment Associate
  • (877) 968-8880 ext 814
    NFA Compliance Specialist
  • (877) 968-8880 ext 751
    Photographer
  • (877) 968-8880 ext 728
    Photographer
  • (877) 968-8880 ext 750
    Senior Graphic Designer
  • (877) 968-8880 ext 725
    Senior Photographer
  • (877) 968-8880

Headquarters:

  • (877) 968-8880 ext 710
    Director of Marketing
  • (877) 968-8880 ext 705
    Director of Operations
  • (877) 968-8880 ext 711
    Director of Sales
  • (717) 335-4569
    President and Founder

Sales:

  • (877) 968-8880 ext 740
    General Manager, Firearms
  • (877) 968-8880 ext 701
    Chief Financial Officer

Morphy Auctions Emails:

Accounting/ Billing
Accounting Specialist, Accounting Specialist
Customer Service
Acquisitions / Appraisals, Acquisitions and Promotions, Consignment Assessment and Procurement, Consignment Associate, Consignment Associate, Consignment Associate, Consignment Manager, Customer Experience Associate, Customer Experience Associate, Customer Experience Associate, Customer Experience Manager, Firearms Acquisitions and Promotions, Firearms Administration, Firearms Compliance Specialist, Firearms Researcher and Cataloger, Graphic Designer, Militaria Consignment Associate, NFA Compliance Specialist, Photographer, Photographer, Senior Graphic Designer, Senior Photographer
Finance
Chief Financial Officer
General Info
Headquarters
Chief Executive Officer, Director of Marketing, Director of Operations, Director of Sales, President and Founder
Jobs/ Career
Sales/ Reservations
General Manager, Firearms
More phone numbers and emails Less phone numbers and emails

Morphy Auctions Contact Information

Morphy Auctions Website:

Morphy Auctions Online Chat:

Corporate Office Address:

Morphy Auctions
2000 North Reading Rd.
Denver, Pennsylvania 17517
United States

Other Info (opening hours):

Hours:

Monday – Friday: 9 AM – 4 PM

Saturday and Sunday: Closed

Fax:

+1 (717) 336 7115
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How to contact Morphy Auctions

The most common questions and issues customers have for auctions and marketplace companies are regarding:
- Order issues
- Return/Exchange/Cancelation
- Refund
- Account
- Shipping/Delivery
- Claim/Dispute
- Warranty

Depending on the issue at hand, you may be required to provide relevant documents and information to customer support for you to get the necessary assistance.

Returns and refunds

Although different auction and marketplace companies have different procedures, policies, and requirements for processing returns and refunds, there are some similarities. Many provide a self-service return form that you fill for pre-approval of your return, while others require that you contact customer support directly for pre-approval.

As part of the pre-approval procedure, you may be required to provide the following:
- photos of the items you want to return. If you are returning an item because it arrived damaged, the photo should clearly show the damages;
- filed return form indicating your reason for returning;
- shipping label.

Some companies provide a shipping label with the package while others send you a shipping address to return to. The shipping label should be attached to the product packaging . Often, you are required to return the items in their original packaging.

Account login and set up issues

Typically, auction and marketplace websites have a self-service feature for resolving login issues. You are required to provide your phone number or email address on the sign up/log in page. A verification code is either sent to your phone number or email address for prompt access.

In the instance that you are not able to resolve your account access issue using the self-service feature, call customer support. You may be required to prove that your are the account owner by providing:
- a government-issued ID;
- contact information;
- email address or phone number;
- a brief overview of recent activity in your account.

If your account has been put on hold, blocked, or suspended, contact customer service to find out the reason. Depending on the reason for block or suspension, you may be asked several questions to verify your identity and account activity. The auction or marketplace company has the sole discretion on whether to reinstate your account.

Shipping issues and delivery delays

Some of the most common auction and marketplace shipping and delivery issues are regarding delivery delays and missing orders. Most websites provide an order tracking functionality where you enter your order number and in some cases email address or zip code to track your order.

In case you cannot tell the whereabouts of your order using the tracker, Call customer support. You may be required to provide the following documents to assist the customer service representative in tracking the item:
- order details page
- order confirmation documents

Warranty

To make a warranty claim for an item bought on the marketplace or auction website, you need the following:
- a warranty card;
- original purchase receipt;
- filled warranty claim form (in some cases).

The company will assess your warranty claim against its warranty policy to determine whether to repair or replace the item or its parts.

More information

Morphy Auctions Rating Based on 2 Reviews

Rating details

3.3
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Exchange, Refund and Cancellation Policy
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Morphy Auctions Pros and Cons

Pros: Good selection

Cons: Misleading in descriptions

Morphy Auctions reviews and complaints

Morphy Auctions is ranked 14 out of 381 in Auctions and Marketplaces category

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