Shipping and Delivery
22%- "Where is my order?"
- "Shipment not received"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Moroccanoil Phone Number | 1 (888) 700-1817 |
| Average Hold Time | Less than 1 minute |
| Average Calls duration | 2 minutes |
| Most Popular Moroccanoil Email Address | info@moroccanoil.com |
| Issue Resolution Rate | Medium (40% reported full resolution) |
| Moroccanoil Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 77% phone, 23% email |
| Common Reasons for Contact | Request for information, activation/ cancellation, shipping and delivery |
| Prepare before the call to Moroccanoil | Email, phone number or address or zip code |
Hours:
Monday - Friday: 8:30am - 5:30pm EST
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.