Mopar America Phone Numbers and Emails

Toll-Free Number:

  • (888) 610-4996

Mopar America Email:

Customer Service
Claim Your Business

Mopar America Contact Information

Mopar America Website:

Mopar America Help Center:

Corporate Office Address:

Mopar America
950 HWY 66 South
Kernersville, North Carolina 27284
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00AM-5:00PM (EST)

Mopar America Rating Based on 3 Reviews

Rating details

2.7
more details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Value for money

Rating stats

Rating trend

Summary of Mopar America Customer Service Calls

19 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mopar America Customer Service?

Request for Information Question:

  • “Find out about my order when it will ship”
  • “Confirm part compatibility on order 71118”

Shipping and Delivery Question:

  • “Shipping number”

Product/ Service Question:

  • “Need a part ...quick connects for heate hose”

Other Question:

  • “Parts”
  • “Dodge screen code required”
  • “Tow mirror door modules”

About

Mopar America Return Policy
If parts or packaging are deemed unsellable, a refund will not be offered. No refunds on electrical parts(wiring harness, modules, motors, headlights etc. No refunds on parts ordered with out VIN. Catalytic Converters are Non-Returnable. To be eligible for a return, The Customer's item must be unused and in the same condition that The User received it. Customer must have the RMA clearly written on order or package will be refused or will be reshipped at customers expense. The customer must contact MoparAmerica for a Return Merchandise Authorization (RMA) number before attempting to return any part(s). Then will be shipped back to the customer at their expense. The customer has 7 calender days from receiving part(s) to give to shipping carrier for return from the date the order is received. Parts must be returned in their original packaging.
To read more: https://www.moparamerica.com/return-policy
Mopar America Delivery Policy
To read more: https://www.moparamerica.com/shipping-policy
Mopar America Terms of Service
When in doubt, contact a sales team member with VIN before ordering. The online catalog does not reflect stocking status. It is up to the customer to provide all necessary vehicle information upon check out. Including, but not limited to: Vehicle Identification Number , Make, Model, Year, and Body Type. By using MoparAmerica.com The User of company services are using it under The User's own free will and at The Client's own risk. MoparAmerica holds no responsibility or liability for any issues, damages, or any related incidents from the use of the website. Installation help and other services are solely up to the consumer. Diagrams are not exact detailed images and cannot be used as such. Otherwise, viewer is responsible for any and all shipping fees associated with returns and/or exchanges. Website diagrams and part numbers specifically cataloged for The Company vehicles though many parts are applicable for other countries.
To read more: https://www.moparamerica.com/terms-and-conditions
Mopar America Privacy Policy
To read more: https://www.moparamerica.com/privacy-policy
Mopar America reviews and complaints

Mopar America is ranked 35 out of 687 in Auto Parts and Accessories category

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