Contact Moovit Customer Service
How to Reach a Person at Moovit
Verified Contact Information
General Info:
-
+9 728 621 3141
Customer Service:
support@covver.io
Store
support@moovit.com
Legal:
privacy@moovit.com
Privacy Inquiries
Media:
Sales/ Reservations:
Moovit Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Moovit Phone Number
+9 728 621 3141
Most Popular Moovit Email Address
support@moovit.com
Issue Resolution Rate
Low (8% reported full resolution)
Contact Method Distribution
86% phone, 14% email
Common Reasons for Contact
Refund, account, payments and charges
Moovit Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Moovit Phone Number | +9 728 621 3141 |
| Most Popular Moovit Email Address | support@moovit.com |
| Issue Resolution Rate | Low (8% reported full resolution) |
| Contact Method Distribution | 86% phone, 14% email |
| Common Reasons for Contact | Refund, account, payments and charges |
Contact Information
Moovit Website:
Moovit Help Center:
Corporate Office Address:
Moovit App Global Ltd.
2, Ilan Ramon St.
Ness Ziona,
Hamerkaz
74063
Israel
Summary of Moovit Customer Service Calls
62
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Moovit?
Refund Question:
- “Need a refund not using account”
- “Refund”
- “Refund manny”
Payments and Charges Question:
- “Auto payment”
- “Every month to much Bus charges deducted why”
- “Payment”
Account Question:
- “They taking money out my account for something I never signed up for”
- “Account was blocked”
- “My account was blocked”
Request for Information Question:
- “I need to speak to a customer service agent NOW!!”
- “I would like to know about it”
- “How do i chang3 the travel date”
Activation/ Cancellation Question:
- “Want to cancel subscription”
- “I’m not good with online stuff I need Moovit canceled a friend pays my bill I accidentally got it thinking it was free please cancel for me please”
- “To unsubscribe from emails”
Product/ Service Question:
- “The line 35 Is working today”
- “The bus is working today”
- “Moovit app works in Europe”
Shipping and Delivery Question:
- “Where is my bus”
Website/ Application Question:
- “Your site won't send me a code for the Independence Day sale for no advertisements”
Other Question:
- “Didn’t receive my ticket”
- “..”
- “Want to rebook my bus tickets with flixbus in the moovit app, but it doesn't show up in my tickets, cant rebook it”
Compare Moovit Customer Service To
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Moovit