Moovit Phone Numbers and Emails

General Info:

  • +9 728 621 3141
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Moovit Emails:

Customer Service
Store
Legal
Privacy Inquiries
Media
Press Inquiries
Sales/ Reservations
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Moovit Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Moovit is 97286213141.

  • The longest wait times are on Friday, while the shortest are on Sunday and Tuesday.

  • People call Moovit mainly because of request for information, activation/ cancellation, payments and charges.

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PissedConsumer Club

Contact Information

Moovit Website:

Moovit Help Center:

Corporate Office Address:

Moovit App Global Ltd.
2, Ilan Ramon St.
Ness Ziona, Hamerkaz 74063
Israel

Moovit Rating Based on 3 Reviews

Rating details

1.9
more details
Exchange, Refund and Cancellation Policy
Value for money
Diversity of Products or Services
Privacy and Data Security

Rating stats

Rating trend

How Good is Moovit's Customer Service?

Barbara R Vby
Barbara R Vby
Feels Disappointed | May 14, 2024

Moovit never contacted me and the site did not let me take advantage of the offer.

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Alyne Kfk
Alyne Kfk
Feels Disappointed | Nov 12, 2023

I thought I signed up for a 7-day free trial but they charged me $17.71 instead. Despite my attempts to contact them, I have not received any response or refund. It's frustrating because I expected to try the service for free before deciding whether to use and pay for it. However, as soon as I clicked the 'continue' button for the trial, my card was charged.

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Summary of Moovit Customer Service Calls

26 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Moovit?

Payments and Charges Question:

  • “Billing questions”
  • “Payment”
  • “Unauthorized payment request”

Request for Information Question:

  • “I would like to know about it”
  • “How do i chang3 the travel date”
  • “About my subscription”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “To unsubscribe from emails”
  • “When I subscribed, I was supposed to geto free for seven daysbit was charged a Xs who is seven days”

Shipping and Delivery Question:

  • “Where is my bus”

Website/ Application Question:

  • “Your site won't send me a code for the Independence Day sale for no advertisements”

Product/ Service Question:

  • “Moovit app works in Europe”

Other Question:

  • “Want to find a bus route number”
  • “Want to enquire about bus number "47-Ext"”
  • “Wrong information”

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