There are several official helplines published for different purposes to contact the Montgomery Bank customer service team. Clients requesting general information or help can use the toll-free number (800) 455-2275 for consultation. It is recommended to use this number during office hours to speak to the support team directly. For PIN selection and activation, or to request other debit card services, dial (800) 992-3808. The customer service team also handles lost or stolen consumer credit card issues via (800) 558-3424. Lastly, (800) 955-7170 is Montgomery Bank’s phone number for Telebanc telephone banking.
The company has several official emails to reach out to the different departments. Clients seeking to relay a specific question or complaint to the support team can use Montgomery Bank’s customer service email, customerservice@montgomerybank.com, or yourfriends@montgomerybank.ccsend.com. To submit a job application or career-related inquiry, reach the customer service representatives in the respective department at jobs@montgomerybank.com. Lastly, tech@montgomerybank.com is the email address to request technical help. Once you send an email, wait for two to three working days to get a response.
Montgomery Bank’s address for mailing and in-person consultation is PO Box 948, 1 Montgomery Bank Plaza, Sikeston, Missouri 63801, United States. If the agent is unable to assist you over the phone or email, or advises further consultation, visit this address for in-person assistance during office hours. Consumers can also send written correspondence for complaints, feedback, or confidential issues to ensure security.
The hours for reaching Montgomery Bank customer service, Monday through Friday, are between 7:30 AM and 6:00 PM. Clients can also contact the agents on Saturday between 7:30 AM and 12:00 PM. On Sunday, a direct consultation may not be an option. However, you can submit your queries and complaints via email and expect a response the next day.
