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It took them 3 weeks to take care of one tree!!They had every excuse in the book not to comeback and finish the job!

They have damaged my lawn and it will cost me few hundred dollars to fix it!! Do not do business with this company at all!! Unprofessional customer service. They don't take care of their damage even when they assure you that they are insured and bonded!!

Many times I asked them to complete their job, and fix their damage! They completely ignored my request, and denied they did anything wrong! Even when I have video and pictures of their damage!!

They will send you a smooth talker salesman to sell you the best thing company offers you, but it's all lies!!It is a Frebpnchise company, and the owner doesn't know anything about the business!

Review about: Monster Tree Service.

I didn't like: Disaster.

Review #820869 is a subjective opinion of a user.

Diversity of Products or Services
Customer service
Discounts and Special Offers
Turnaround Time
Reason of Review / Monetary Loss Damage to my property / $600
Preferred solution Hire a professional landscaper to fix my lawn as the way it was before!

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Monster Tree Service Response

Monster Tree Service is a franchise company and we take great care to insure that all our franchisees provide the most professional and courteous service to all their clients.Monster Tree Service takes great pride in its treatment of clients, both in its communications with them and in its respect for their property.

We are sorry that you had a negative experience with one of our franchised businesses and, if you provide us with your contact information, I would be very happy to discuss this matter with you.Josh Skolnick, CEO and Founder.

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