Contact Monster Jam Customer Service
How to Reach a Person at Monster Jam
Toll-Free Number:
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1-800-844-3545
Customer Service:
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1-800-755-1530Consumer Products (Quality Assurance)
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1-866-295-2706Feld Entertainment Consumer Products
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1-888-659-7223Monster Jam Superstore
Monster Jam Emails:
Monster Jam Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Monster Jam Phone Number | 1 (800) 844-3545 |
| Average Calls duration | 2 minutes |
| Most Popular Monster Jam Email Address | qa@feldinc.com |
| Issue Resolution Rate | Low (17% reported full resolution) |
| Contact Method Distribution | 87% phone, 13% email |
| Common Reasons for Contact | Request for information, product/ service and website/ application |
Contact Information
Monster Jam Website:
Monster Jam Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 9:00am - 5:00pm (EST)
Other Locations:
2001 US Highway 301
Palmetto, FL 34221
Monster Jam Superstore
Feld Consumer Products
8235 Patuxent Range Rd.
Jessup, MD 20794
Postal Address:
8607 Westwood Center Dr., Ste 500
Vienna, VA 22182
Summary of Monster Jam Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Monster Jam?
Request for Information Question:
- “Questions regarding payment”
- “Can’t place order”
- “General questions”
Product/ Service Question:
- “Remote stopped working”
- “Toy monster keeps breaking, I buy my Grandson toy monster trucks all the time and they keep breaking. He has over 50 toy monster trucks. Can you help me to resolve this problem? I'm on a fix income and can not afford to keep buying them. PleaseThank.”
- “Make purchase”
Website/ Application Question:
- “Page not found on website”
- “Website order won’t work because billing address is Alaska and my state is not even on your list! Shipping to Oregon, billing to alaska”
- “Website”
Employment Question:
- “Job”
Payments and Charges Question:
- “Rc wont charge”
Other Question:
- “Need a remote”
- “Duplicate order”
- “Tickets”
Compare Monster Jam Customer Service To
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