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Contact Monster Jam Customer Service

How to Reach a Person at Monster Jam

Verified Contact Information

Toll-Free Number:

  • 1-800-844-3545
Call customer service
Send Message

Customer Service:

  • 1-800-755-1530
    Consumer Products (Quality Assurance)
  • 1-866-295-2706
    Feld Entertainment Consumer Products
  • 1-888-659-7223
    Monster Jam Superstore
  • 1-800-622-8339
    Monster Jam Toys (Spin Master)

General Info:

  • 1-703-448-4000

Legal:

  • 1-833-936-1698
    CCPA Inquiries

Media:

  • 1-703-448-4120

Monster Jam Emails:

Business Customer Service
Sponsorship Opportunities
Customer Service
Consumer Products (Quality Assurance), Monster Jam Superstore
Events/ Guest Relations
Feld Entertainment Studios Rehearsal & Event Venue Rentals
General Info
Legal
Privacy Inquiries
Media
Advertising Inquiries
viphospitality@feldinc.com
Corporate VIP Hospitality Opportunities

Monster Jam Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Monster Jam Phone Number
1 (800) 844-3545
Average Calls duration
2 minutes
Most Popular Monster Jam Email Address
qa@feldinc.com
Issue Resolution Rate
Low (17% reported full resolution)
Contact Method Distribution
87% phone, 13% email
Common Reasons for Contact
Request for information, product/ service and website/ application
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Monster Jam?

Most Popular Number:

(800) 844-3545
Total calls: 32 Issues resolved: 2 Last call: Mar 26, 2026

The Monster Jam customer service team is available at the following number: 1-800-844-3545. After dialing it, choose an option 0, 2, or 3 depending on your case. If you have questions about feld consumer products, souvenirs, or concessions, call 800-755-1530. Are you interested in sponsorship opportunities? Apply to the company at 800-844-3545. On the same line, specialists accept reporting accessibility problems with the official company website. To talk about media relations, dial 703-448-4120. Regarding receiving general information about the company, use the following Monster Jam contact: 703-448-4000.

customerservice@feldinc.com is the main Monster Jam email address where you can communicate with the company manager regarding the company, accessibility problems, etc. Have questions regarding feld consumer products, souvenirs & concessions? Ask them at QA@Feldinc.com. To discuss sponsorship opportunities, email partnerships@feldinc.com. Regarding feld entertainments studios rehearsal & event venue rentals, contact Monster Jam at studios@feldinc.com. Have media relations inquiries? Apply to the company at mediarelations@feldinc.com.

The Monster Jam headquarters is located in the United States at Feld Entertainment, Inc. 800 Feld Way Palmetto, Florida 34221, United States. Write it down if you are going to visit the main office to discuss important corporate matters. For sending correspondence use the following Monster Jam mailing address: 8607 Westwood Center Dr., Ste 500 Vienna, VA 22182.

All Monster Jam phone lines are available during the following business hours: Monday through Friday from 9 a.m. to 5 p.m. and from 8 a.m. to 12 p.m. on Saturday. Keep in mind that the schedule is indicated based on the EST time zone for the main line and ET for the media relations line.

To contact Monster Jam via the official company website, first, navigate to the bottom menu and follow the “Customer Service” hyperlink. On a separate page, that will open in front of you, fill out a contact form or click on “CONTACT US” in the upper-right corner and follow one of the telephone numbers or email addresses.

PissedConsumer Club

Contact Information

Monster Jam Website:

Monster Jam Help Center:

Corporate Office Address:

Feld Entertainment, Inc.
800 Feld Way
Palmetto, Florida 34221
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 9:00am - 5:00pm (EST)


Other Locations:

2001 US Highway 301

Palmetto, FL 34221


Monster Jam Superstore

Feld Consumer Products

8235 Patuxent Range Rd.

Jessup, MD 20794


Postal Address:

8607 Westwood Center Dr., Ste 500

Vienna, VA 22182

More contact details

Summary of Monster Jam Customer Service Calls

59 TOTAL
CALLS
02:14 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Monster Jam?

Request for Information Question:

  • “Questions regarding payment”
  • “Can’t place order”
  • “General questions”

Product/ Service Question:

  • “Remote stopped working”
  • “Toy monster keeps breaking, I buy my Grandson toy monster trucks all the time and they keep breaking. He has over 50 toy monster trucks. Can you help me to resolve this problem? I'm on a fix income and can not afford to keep buying them. PleaseThank.”
  • “Make purchase”

Website/ Application Question:

  • “Page not found on website”
  • “Website order won’t work because billing address is Alaska and my state is not even on your list! Shipping to Oregon, billing to alaska”
  • “Website”

Employment Question:

  • “Job”

Payments and Charges Question:

  • “Rc wont charge”

Other Question:

  • “Need a remote”
  • “Duplicate order”
  • “Tickets”

Compare Monster Jam Customer Service To

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