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Contact Monster Jam Customer Service

Monster Jam Phone Numbers and Emails

Toll-Free Number:

  • (800) 844-3545
Call customer service
Send Message

Customer Service:

  • (800) 755-1530
    Consumer Products (Quality Assurance)
  • (866) 295-2706
    Feld Entertainment Consumer Products
  • (888) 659-7223
    Monster Jam Superstore
  • (800) 622-8339
    Monster Jam Toys (Spin Master)

General Info:

  • (703) 448-4000

Legal:

  • (833) 936-1698
    CCPA Inquiries

Media:

  • (703) 448-4120

Monster Jam Emails:

Business Customer Service
Sponsorship Opportunities
Customer Service
Consumer Products (Quality Assurance), Monster Jam Superstore
General Info
Legal
Privacy Inquiries
Media
Advertising Inquiries
viphospitality@feldinc.com
Corporate VIP Hospitality Opportunities
Is this your business?

How to Contact Monster Jam?

Most Popular Number:

(800) 844-3545
Total calls: 28 Issues resolved: 2 Last call: Apr 14, 2025
author avatar
PissedConsumer Reporter

The Monster Jam customer service team is available at the following number: 1-800-844-3545. After dialing it, choose an option 0, 2, or 3 depending on your case. If you have questions about feld consumer products, souvenirs, or concessions, call 800-755-1530. Are you interested in sponsorship opportunities? Apply to the company at 800-844-3545. On the same line, specialists accept reporting accessibility problems with the official company website. To talk about media relations, dial 703-448-4120. Regarding receiving general information about the company, use the following Monster Jam contact: 703-448-4000.

customerservice@feldinc.com is the main Monster Jam email address where you can communicate with the company manager regarding the company, accessibility problems, etc. Have questions regarding feld consumer products, souvenirs & concessions? Ask them at QA@Feldinc.com. To discuss sponsorship opportunities, email partnerships@feldinc.com. Regarding feld entertainments studios rehearsal & event venue rentals, contact Monster Jam at studios@feldinc.com. Have media relations inquiries? Apply to the company at mediarelations@feldinc.com.

The Monster Jam headquarters is located in the United States at Feld Entertainment, Inc. 800 Feld Way Palmetto, Florida 34221, United States. Write it down if you are going to visit the main office to discuss important corporate matters. For sending correspondence use the following Monster Jam mailing address: 8607 Westwood Center Dr., Ste 500 Vienna, VA 22182.

All Monster Jam phone lines are available during the following business hours: Monday through Friday from 9 a.m. to 5 p.m. and from 8 a.m. to 12 p.m. on Saturday. Keep in mind that the schedule is indicated based on the EST time zone for the main line and ET for the media relations line.

To contact Monster Jam via the official company website, first, navigate to the bottom menu and follow the “Customer Service” hyperlink. On a separate page, that will open in front of you, fill out a contact form or click on “CONTACT US” in the upper-right corner and follow one of the telephone numbers or email addresses.

Monster Jam Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Monster Jam is 8008443545. 51% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Friday.

  • People call Monster Jam mainly because of request for information, product/ service and website/ application.

View full overview ›
PissedConsumer Club

Contact Information

Monster Jam Website:

Monster Jam Help Center:

Corporate Office Address:

Feld Entertainment, Inc.
800 Feld Way
Palmetto, Florida 34221
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 9:00am - 5:00pm (EST)


Other Locations:

2001 US Highway 301

Palmetto, FL 34221


Monster Jam Superstore

Feld Consumer Products

8235 Patuxent Range Rd.

Jessup, MD 20794


Postal Address:

8607 Westwood Center Dr., Ste 500

Vienna, VA 22182

More contact details

Monster Jam Rating Based on 1 Reviews

Rating details

5.0
more details
Product or Service Quality
Billing Practices
Value for money
Website

Rating stats

Rating trend

Summary of Monster Jam Customer Service Calls

55 TOTAL
CALLS
00:00 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Monster Jam?

Request for Information Question:

  • “Questions regarding payment”
  • “Can’t place order”
  • “General questions”

Product/ Service Question:

  • “Remote stopped working”
  • “Toy monster keeps breaking, I buy my Grandson toy monster trucks all the time and they keep breaking. He has over 50 toy monster trucks. Can you help me to resolve this problem? I'm on a fix income and can not afford to keep buying them. PleaseThank.”
  • “Make purchase”

Website/ Application Question:

  • “Website order won’t work because billing address is Alaska and my state is not even on your list! Shipping to Oregon, billing to alaska”
  • “Website”

Employment Question:

  • “Job”

Payments and Charges Question:

  • “Rc wont charge”

Other Question:

  • “Tickets”
  • “Get my monster jam order to put my address on it someone need to call FedEx”
  • “Lost order”

Compare Monster Jam Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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