Monster Constructors poor quality and failure to honor warranty

1 of 1 Monster Constructors reviews

I hired Mark at Monster Constructors to finish an outdoor kitchen and install a concrete countertop.Less than 30 days after completing the job, the concrete countertop began turning white.

I submitted a warranty request to Monster (Feb 2016) and was told they wouldn't be able to get to fixing the issue until July 2016. After a few discussions and being told I was to blame for the discoloration, I logged a complaint on the web.

Because of this, Mark and Womack Constructors are refusing to honor the lifetime warranty and fix the countertop.I have spoken with former employees and additional contractors and am told it would cost $5k to fix and I originally paid $7500.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service
Diversity of Products or Services
Value for money
Staff
Price Affordability
Reliability
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
More

  • What I liked
    • Coutertop design
  • What I disliked
    • Quality and dealing with mark

Reason of review:
I am notifying others to stay away from this company
Product or service
Concrete Countertop
Review category
Construction
review #885097

Author wants to be contacted by the company. Learn more

Had an experience with Monster Constructors? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
1 of 1 Monster Constructors reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

 
×
You were reading a complaint about Monster Constructors.
Filing a new complaint about
×