Contact Monsoon Customer Service
Monsoon Phone Numbers and Emails
Customer Service:
-
+44 203 372 3052UK Only
-
+44 776 521 0631WhatsApp
Sales/ Reservations:
-
+44 203 738 8836
Monsoon Emails:
How to Contact Monsoon?
Monsoon Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Monsoon is 442033723052. 68% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday.
People call Monsoon mainly because of return/ replace, refund, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Monsoon is 442033723052. 68% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday.
People call Monsoon mainly because of return/ replace, refund, shipping and delivery.
The best email to contact Monsoon is customerservices@monsoon.co.uk. 53% of customers use this email address to address their issues and concerns.
Contact Information
Monsoon Website:
Monsoon Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00am - 8:00pm (GMT)
Returns Address:
Webstore Returns
Unit 2, 7-11 Claudius Way
Victoria Business Park
Wellingborough, Northants
NN8 2DH United Kingdom
How Good is Monsoon's Customer Service?
Summary of Monsoon Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Monsoon?
Return/ Replace Question:
- “I want to return an item after the 14 days”
- “No email and need to return an item”
- “Return problem”
Shipping and Delivery Question:
- “Mislail parcel”
- “Missing order”
- “Haven't received my order”
Refund Question:
- “Refunds not paid to me”
- “Query on my refund”
Request for Information Question:
- “Confirm website”
- “About my order”
- “I placed an order, money was taken from the bank but no confirmation mail sent”
Payments and Charges Question:
- “I made a payment I was debited but the items were not processed”
- “I order 2 jackets one I have kept I have sent it back back it had no invoice inside”
- “Overcharged”
Account Question:
- “Forgot my moosoon card pill”
- “Problems with resetting login”
Employment Question:
- “I need for a job”
- “Job vacancy”
Product/ Service Question:
- “I ordered two orders separately because i was worried the dress would be out of stock so i ordered it separately would it be possible to have the jean jacket to come with the dress because eid is the 9th and im worried it wont come in time. Thank you”
- “Promotional code not working”
Activation/ Cancellation Question:
- “I have don't know how there are two quantities of same dress I want to cancel one of them”
Other Question:
- “Im Oder to realme techlifi buds T100”
- “To see if my order went through?”
- “Rewards”
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