Contact Monsoon Customer Service
Monsoon Phone Numbers and Emails
Customer Service:
-
+44 203 372 3052UK Only
-
+44 776 521 0631WhatsApp
Sales/ Reservations:
-
+44 203 738 8836
Monsoon Emails:
How to Contact Monsoon?
Monsoon Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Monsoon is 442033723052. 72% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday.
People call Monsoon mainly because of return/ replace, account, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Monsoon is 442033723052. 72% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday.
People call Monsoon mainly because of return/ replace, account, shipping and delivery.
19% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Monsoon is customerservices@monsoon.co.uk. 52% of customers use this email address to address their issues and concerns.
Contact Information
Monsoon Website:
Monsoon Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00am - 8:00pm (GMT)
Returns Address:
Webstore Returns
Unit 2, 7-11 Claudius Way
Victoria Business Park
Wellingborough, Northants
NN8 2DH United Kingdom
How Good is Monsoon's Customer Service?
Summary of Monsoon Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Monsoon?
Return/ Replace Question:
- “Regarding a return”
- “Return”
- “Re a return”
Shipping and Delivery Question:
- “Not received my refund”
- “Wrong item received”
- “Parcel not received”
Request for Information Question:
- “Enquiry”
- “Still waiting for order confirmation email weather order is dispatched or not yet”
- “Checking an order”
Account Question:
- “I have £11.00 worth of rewards and unable to use thrm”
- “Can not use my reward card”
- “Forgot my moosoon card pill”
Refund Question:
- “Refund”
- “Refunds not paid to me”
- “Query on my refund”
Product/ Service Question:
- “Im Oder to realme techlifi buds T100”
- “I ordered two orders separately because i was worried the dress would be out of stock so i ordered it separately would it be possible to have the jean jacket to come with the dress because eid is the 9th and im worried it wont come in time. Thank you”
- “Promotional code not working”
Payments and Charges Question:
- “I made a payment I was debited but the items were not processed”
- “I order 2 jackets one I have kept I have sent it back back it had no invoice inside”
- “Overcharged”
Employment Question:
- “I need for a job”
- “Job vacancy”
Activation/ Cancellation Question:
- “I have don't know how there are two quantities of same dress I want to cancel one of them”
Other Question:
- “I cannot finish my order for some unknown reason”
- “Non despatch of my order on 17/6/25”
- “An order”
Compare Monsoon Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
