Monroe And Main - Don't shop Monroe & Main, Midnight Velvet, Town & Country, Swiss Colony or any affiliates out of Wisconsin!
In June. 2014 I ordered a pair of shoes that were substandard when they arrived at my house. There were no other charges on my account so when I returned the shoes at my expense I believed there would be a zero balance once again. This company removed the cost of the shoes from my account but charged $10.95 shipping for sending me the shoes in the first place! This price was $5 more than it cost me to return the item! Beware of return policy!
I reached out to Monroe & Main by email and personal letter, but no response. I always believed that a retailer dealing with mail order has determined a budget for shipping costs. It's outrageous that I had to pay it but it's the last time they or any of their affiliates will get my business!
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