Monro Muffler Brake And Service Phone Numbers and Emails

Toll-Free Number:

  • (800) 876-6676
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Contact Information

Corporate Office Address:

Monro Muffler Brake And Service
Monro Muffler Brake, Inc. 200 Holleder Pkwy. Rochester, NY 14615
Rochester, New York 14615

Monro Muffler Brake And Service Rating Based on 53 Reviews

Rating details

1.7
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Customer service
Value for money
Product or Service Quality
Reliability

Rating stats

Rating trend

Summary of Monro Muffler Brake And Service Customer Service Calls

121 TOTAL
CALLS
02:56 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Monro Muffler Brake And Service?

Staff Question:

  • “Not satisfied with my service at one of your stores”
  • “Complaint about service”
  • “Manager disrespectful”

Product/ Service Question:

  • “Damage claim”
  • “Employee crashed my car”
  • “Performed an alignment said it needed a home with your work but they could get it to go straight down the road pay the $89 laughed and still pulled”

Employment Question:

  • “Employment”
  • “Change of address to get my w2s”
  • “The have admitted to messing up a job on my car”

Payments and Charges Question:

  • “Did not do what I was charged for”
  • “Charged me $241 to install battery. Took 5 minutes and I was charged $65 for labor? I have frequented Monro for MANY years and will never go back! Ripoff!”
  • “Money Deposit”

Refund Question:

  • “Refund”

Request for Information Question:

  • “Missing information on your receipt”
  • “Mechanic messed up car. And no one had any idea how to fix it. ASE certified my ***”
  • “Safety concerns”

Return/ Replace Question:

  • “Muffler replacement was told truck ready monday then tuesday now weds”
  • “Store in Wilmington Delaware Kirkwood highway has closed and I need proof that I had my brakes for life install there in order to have them replace at another Monroe muffler store.”

Shipping and Delivery Question:

  • “Havent gotten my w2 papers yet”
  • “They have had my car for 6 days and still haven't got it repaired. Needs water pump.”

Other Question:

  • “False failed inspection”
  • “Lack of help to stranded motorist”
  • “Taxes”

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