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Contact Moneybox Customer Service

Moneybox Phone Numbers and Emails

Customer Service:

  • +44 330 808 1866
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Moneybox Emails:

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How to Contact Moneybox?

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PissedConsumer Reporter
How to Contact Moneybox?

The Moneybox customer service team is ready to accept any appeals regarding company solutions, complaints, and other matters at the following phone number: 0330-808-1866. If you have the privacy policy matters, apply to the appropriate specialist at 0303-123-1113.

You can contact the Moneybox specialist in writing at any of the available email addresses. If you need customer support regarding the company website, app, or other matters, send a letter with your questions to support@moneyboxapp.com. To receive additional information about the company for the press or online media, contact Moneybox at press@moneyboxapp.com.

The Moneybox main office is located in the United Kingdom at Digital Moneybox Limited Suite 1.07, 1-2 Hatfields London, London SE1 9PG, United Kingdom. Visit it if you need to discuss cooperation, business matters, or customer service issues with the company manager in person by using office equipment. To better orient how to reach the main office by car or foot, plot the detailed route from your location to the Moneybox address on the map.

The Moneybox customer service team operates 7 days a week during the following business hours: from 9 a.m. to 5:30 p.m., GMT time zone. Recheck the company schedule each time you are going to call the mentioned support line, as it may change over time. The actual business hours are indicated on the “Support” page. To open it, follow “Support” in the top menu of the official company site.

You can contact the Moneybox representative via the official company website in several ways. If you need customer support, follow “support@moneyboxapp.com” in the lower-left corner. Have media inquiries? Follow “Press” in the “About us” block at the bottom and click on the “press@moneyboxapp.com” button.

Moneybox Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Moneybox Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call Moneybox is 443308081866.

  • The longest wait times are on Thursday and Monday, while the shortest are on Sunday.

  • People call Moneybox mainly because of product/ service, account and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Moneybox Website:

Moneybox Help Center:

Corporate Office Address:

Digital Moneybox Limited
Suite 1.07, 1-2 Hatfields
London, London SE1 9PG
United Kingdom

Other Info (opening hours):

Hours:

Monday - Sunday : 9:00am – 5:30pm

More contact details

Moneybox Rating Based on 5 Reviews

Rating details

1.8
more details
Discounts and Special Offers
Price Affordability
Value for money
Additional Fees

Rating stats

Rating trend

Summary of Moneybox Customer Service Calls

46 TOTAL
CALLS
00:00 AVG CALL
DURATION
36% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Moneybox?

Product/ Service Question:

  • “I need to take out a loan”
  • “Can't draw money from my account”
  • “Regards setting up an ISA . Asking me to call cs to clarify who I am”

Account Question:

  • “Can’t access my account”
  • “Forgot the details”
  • “Account”

Request for Information Question:

  • “Helping”
  • “Need help opening an isa account on behalf of my mother”
  • “My request”

Payments and Charges Question:

  • “Unable to do payment”

Employment Question:

  • “Job Apply”

Refund Question:

  • “Refund kaise karanga”

Other Question:

  • “Isa problem”
  • “Ida top up info”
  • “Lifetime isa”

Compare Moneybox Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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