24 comments
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I have money in my account but my card is declining I have money in my account but my card is declining I have money in my account but my card is declining !!!!!!!!!!!I TRIED TO ORDER FOOD ONLINE AND MY CARD DECLINED.I JUST GOT PAID THE DAY BEFORE AND THERE IS PLENTY OF FUNDS AVAILABLE.

I TRIED TO CALL CUSTOMER SERVICE MULTIPLE TIMES BUT THE LINE DROPS EVERY TIME IM CONNECTED. I HAVEN'T UTILIZED MY CARD SO I KNOW THERE AREN'T ANY PENDING TRANSACTIONS. I REALLY NEED TO KNOW WHATS GOING ON!!! IS THERE ANOTHER NUMBER FOR META BANK OR ADP TOTAL-PAY CARD OTHER THAN 866-402-1237??.

HAVE ANY EVER EXPERIENCED THIS BEFORE???IS THIS NORMAL?????

Review about: Service.

Review #965797 is a subjective opinion of a user.

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PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss CANNOT ACCESS MY FUNDS / $300
Preferred solution Full refund

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Anonymous
Saint Louis, Missouri, United States #1249261
Hey Everyone, my card is now back working. Good luck to you all
Anonymous
to Anonymous Plymouth, Michigan, United States #1249271
Thanks for the good news
Anonymous
#1249258
In texas, my roommate is having the same problem, when we call the 1800 number, it is busy...
Anonymous
Pittsford, New York, United States #1249255
This is *** ***
Anonymous
Pittsford, New York, United States #1249250
Same with me on all of the above....I called the number and got hung up on several times....no gas in car and not able to buy any even though i have plenty of money. I have the call recorded. i was pissed. Said 2-4 hours cards will be down....No way to know when it is back up either....***
Anonymous
Greece, New York, United States #1249229
This is ridiculous. Hate banks. Even so, I am just going to open a new bank account. This kind of stuff shouldnt happen. Cant go christmas shopping, cant buy dinner, cant even find out when they think itll be fixed. Astoundingly unprofessional. Thanks money network, but buh bye...buh bye money network.
Anonymous
Roseville, California, United States #1249221
Thank goodness! I thought it was only me, I was getting worried. I thought I was getting hacked! Anyone know when it's going to be back up?
Anonymous
Reading, Pennsylvania, United States #1249209
I thought it was just me that I must be going crazy and probably didn't have enough money in the account but I just recently bought something at one store and then I went to about 3 others afterwards and none of the 3 accepted it. I started thinking about my account being hacked or whatever until I decided to search this issue to see if it was a common thing but I see not.. Good I'm not alone in this but it sucks regardless.
Anonymous
Delray Beach, Florida, United States #1249208
I'm having the same issue! This is absolutely ridiculous!! Aren't there laws protecting us from stuff like this?? I have no cash on hand as I do everything electronicly. I'm very upset with this situation, and they didn't send out any emails, or texts, or even list anything on their website to let is know that there is an issue!! Very poor management in my eyes!!
Anonymous
Plymouth, Michigan, United States #1249206
I'm having the same issue. I FINALLY talked to a person that told me it was "system maintenance". I also was declined, 3 times. I was told to wait 30 minutes and try again, if that didn't work, wait an hour. BS The number I called was 1-800-903-4698

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