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Contact Momofuku Customer Service

Momofuku Phone Numbers and Emails

Sales/ Reservations:

  • (212) 254-3500
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Momofuku Emails:

Complaints/ Feedback
Customer Service
Discounts/ Rewards/ Cashback
Legal
Privacy Inquiries
Sales/ Reservations
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Momofuku Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call Momofuku is 2122543500.

  • The longest wait times are on Friday, while the shortest are on Monday.

  • People call Momofuku mainly because of product/ service, activation/ cancellation, shipping and delivery.

View full overview ›

How to Contact Momofuku?

Most Popular Number:

(212) 254-3500
Total calls: 21 Last call: Sep 28, 2025

Users can contact customers using the Momofuku phone number (212) 254-3500. Commonly presented for a range of consumer needs, including making reservations, providing comments, managing cancellations, and answering general questions, this is the major line used across their restaurant operations. Usually used by clients to contact Momofuku's restaurant sites directly, this number acts as a main point of contact for those wanting to interact with the company on eating experiences, scheduling, and other urgent issues about restaurant services.

The Momofuku email address to get help can be associated with customerservice@momofuku.com. Usually, the team responds within one business day; they ask clients to contact them with questions, comments, or worries. For incidents where a customer has received a damaged order, attaching a picture of the damage and communicating with them will aid in quickly resolving the situation. Customers should also indicate the new address in their email if shipping information needs to be changed. Momofuku customer service has designated peachykeen@momofuku.com as the proper contact for specific complaints or comments. Questions about discounts, prizes, or gift cards should be sent to giftcards@momofuku.com, guaranteeing that the client's needs are promptly forwarded to the appropriate department.

Momofuku 's corporate office is in the United States at 104 W. 27th Street, 9th Floor, New York, New York 10001, MomoIP, LLC. This address is the primary corporate hub and also the best site to mail formal written communications. Whether clients or corporate partners want to send direct correspondence to the company's corporate offices, this is the address for queries, feedback, or official documents.

The Momofuku opening hours vary depending on the particular service or venue location. Find the Noodle Bar East Village service team Monday through Thursday, 5:00 PM to 10:00 PM. It runs from 12:00 to 4:00 PM on Fridays and Saturdays, then reopens from 5:00 PM to 11:00 PM. On Sundays, the lunch service is from 12:00 PM to 4:00 PM, and the supper service is from 5:00 PM to 10:00 PM. The Noodle Bar Uptown runs from 11:30 AM to 4:00 PM for lunch and reopens from 4:00 PM to 5:00 PM for bar-only. Dinner service is from 5:00 PM to 9:30 PM. Momofuku Goods provides customer service support Monday through Friday from 10:00 AM to 6:00 PM Eastern Time.

Customers can contact the team easily through the Momofuku website. Visitors can find particular contact forms relevant to several questions under the Our Company tab by navigating to the Contact section. Direct links to relevant contact options are provided on the website to simplify communication, whether someone hopes to make a restaurant reservation, learn about events, or ask questions about particular sites. Momofuku also actively engages with its community on Facebook, Instagram, and X (formerly Twitter), providing additional channels for updates and customer interaction.

PissedConsumer Club

Contact Information

Momofuku Website:

Momofuku Help Center:

Corporate Office Address:

MomoIP, LLC
104 W. 27th St, 9th Floor
New York, New York 10001
United States

Momofuku Rating Based on 2 Reviews

Rating details

3.0
more details
Exchange, Refund and Cancellation Policy
Customer service
Additional Fees
Advertised vs Delivered

Rating stats

Rating trend

Summary of Momofuku Customer Service Calls

21 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Momofuku?

Product/ Service Question:

  • “Damaged items”
  • “Expiration dates of my order”
  • “Product sent against permission”

Shipping and Delivery Question:

  • “Package not received”
  • “You have sent me two packages. I only ordered one. I need you to stop sending your product.”
  • “My purchase of 3 orders of aspiring chef - noodles, salts, sauces & oils arrived with red oil leakage & shipped in bulk”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel subscription”

Request for Information Question:

  • “Reservation question”

Other Question:

  • “Order is missing most items”
  • “Packaging was bad”

Compare Momofuku Customer Service To

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